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PHPKB VS SetMe

Compare PHPKB VS SetMe and see what are their differences

PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

Rating
5.0 · 1 review
Pricing
Paid Free trial $25 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Alternatives Is it good?
SetMe

Remote support software that just works. Securely access attended or unattended computers from anywhere.

Rating
0 reviews
Pricing
Paid Free trial $33 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)
Alternatives Is it good?
SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored

Which is more popular?

Customer Support popularity
85% vs 15%
alternatives listed
127 vs 8

Base details

Website, pricing, platforms and company facts side by side.

PHPKB
SetMe
Website phpkb.com setme.net
Pricing
Paid Free trial $25 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers") Official pricing
Paid Free trial $33 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited) Official pricing
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox +9
Windows MacOS
Company 2006 —
Listed in
Customer Support Customer Service Live Chat Help Desk Knowledge Management Knowledge Base Knowledge Sharing Knowledge Search Internal Knowledgebase Personal Knowledge Base Knowledge Search Engine Knowledge Collaboration +9
Remote Desktop Remote PC Access Customer Support Support Remote Support +2

About PHPKB and SetMe

In their own words, as submitted to SaaSHub.

PHPKB
SetMe

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves...

Read more about PHPKB

No description of SetMe yet.

Features and specs

What each product offers, as listed by its team.

PHPKB 19 features
SetMe 7 features
  • Easy to Set-up and use
  • Analytics and Reporting
  • LDAP Integration
  • WYSIWYG Editor
  • Knowledge Base
  • Knowledge Management
  • Categories
  • Articles
  • User Groups
  • Glossary
  • News & Announcements
  • Markdown
  • Version Control
  • Cloud-based
  • Self Hosted
  • Self-Service
  • Multiple Languages
  • Comments
  • Feedback & Commenting
  • Multi-session handling
    Access and control an unlimited number of remote computers simultaneously
  • Unattended access
    Access unattended Windows or Mac computers and keep your own devices at hand when working from another location
  • Admin privileges
    Enable admin mode to install software, switch OS users, and control UAC prompts
  • Restart and auto-reconnect
    Restart the remote computer in either normal or safe mode and automatically reconnect
  • Drag-and-drop file transfer
    Drag-and-drop objects between the connected computers regardless of the operating system
  • Multi-window control
    Manage and switch between all of the connected computers at the same time
  • Text chat
    Communicate with the remote user via text chat directly in the Expert console or remote desktop window

Videos

Walkthroughs and reviews on video.

PHPKB 2 videos + Add
SetMe 2 videos + Add

How to use PHPKB

More videos

  • - Admin Area Overview

SetMe Might Be The Best Remote Support App Out There - Here's Why

More videos

  • - SetMe: Remote App that Made Me Everyone’s Tech Support Hero

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
PHPKB
SetMe
85% 85%
Customer Support
15% 15%
0% 0%
Remote Desktop
100% 100%
100% 100%
Customer Service
0% 0%
0% 0%
Remote PC Access
100% 100%

Questions & Answers

As answered by people managing PHPKB and SetMe.

What makes your product unique?

SetMe's answer:

SetMe stands out as the most technologically advanced and reliable remote desktop solution that allows you to connect to any remote computer in seconds and experience the lowest possible latency when controlling remote machines, even in poor network conditions.

How would you describe the primary audience of your product?

SetMe's answer:

IT professionals and remote workers from businesses of all sizes, across various industries.

Which are the primary technologies used for building your product?

SetMe's answer:

SetMe was built using the Web Real-Time Communication (WebRTC) technology to establish low-latency connections that are end-to-end encrypted using the Datagram Transport Layer Security (DTLS) protocol.

Why should a person choose your product over its competitors?

SetMe's answer:

  • Easy setup, fast connection
  • Minimal latency
  • Clean interface, no clutter
  • Enterprise-grade security
  • Unlimited unattended access
  • Unlimited attended support
  • Intuitive drag-and-drop and copy-paste data transfer with no file size limits

User comments

Share your experience with using PHPKB and SetMe. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

PHPKB 5.0 · 1 review
SetMe no reviews yet
  • Best Knowledge Base Management Solution
    SaaSHub review
    · Mar 2020

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh,...

We have no reviews of SetMe yet. Be the first one to post

Alternatives to PHPKB and SetMe

When comparing PHPKB and SetMe, you can also consider the following products.

  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to PHPKB or SetMe:

    Intercom vs PHPKB Intercom vs SetMe
  • TeamViewer

    TeamViewer lets you establish a connection to any PC or server within just a few seconds.

    Compare TeamViewer to PHPKB or SetMe:

    TeamViewer vs PHPKB TeamViewer vs SetMe
  • tawk.to

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    Compare tawk.to to PHPKB or SetMe:

    tawk.to vs PHPKB tawk.to vs SetMe
  • AnyDesk

    AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

    Compare AnyDesk to PHPKB or SetMe:

    AnyDesk vs PHPKB AnyDesk vs SetMe
  • JivoChat

    JivoChat is a live chat that enables you to talk to visitors on your website

    Compare JivoChat to PHPKB or SetMe:

    JivoChat vs PHPKB JivoChat vs SetMe
  • Jump Desktop

    Connect to any computer in the world. Jump Desktop is a secure and reliable remote desktop (RDP & VNC) app for iOS, Mac, Android and PCs which lets you connect to any computer, anywhere in the world.

    Compare Jump Desktop to PHPKB or SetMe:

    Jump Desktop vs PHPKB Jump Desktop vs SetMe
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