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PHPKB VS CrankWheel

Compare PHPKB VS CrankWheel and see what are their differences

PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

Rating
5.0 · 1 review
Pricing
Paid Free trial $25 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Alternatives Is it good?
CrankWheel

Insanely simple, enterprise-friendly screen sharing, free for individual use.

Rating
0 reviews
Pricing
Freemium Free trial $15 / Monthly (Individual user)
Alternatives Is it good?
Warmup Inbox
Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically. sponsored

Which is more popular?

Customer Support popularity
48% vs 52%
alternatives listed
127 vs 118

Base details

Website, pricing, platforms and company facts side by side.

PHPKB
CrankWheel
Website phpkb.com crankwheel.com
Pricing
Paid Free trial $25 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers") Official pricing
Freemium Free trial $15 / Monthly (Individual user) Official pricing
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox +9
Google Chrome Firefox Windows Mac OSX Linux Web Browser Edge Opera +6
Company 2006 Startup from Iceland · 1 - 9 employees · 2016
Listed in
Customer Support Customer Service Live Chat Help Desk Knowledge Management Knowledge Base Knowledge Sharing Knowledge Search Internal Knowledgebase Personal Knowledge Base Knowledge Search Engine Knowledge Collaboration +9
Screen Sharing Sales Help Desk Customer Support Cold Outreach Marketing Platform Screen Recording Call Center Solution +5

About PHPKB and CrankWheel

In their own words, as submitted to SaaSHub.

PHPKB
CrankWheel

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves...

Read more about PHPKB

Share your screen to any device during a phone call. Just send a link via SMS, email, IM or say the URL to the session. The viewer enters in seconds with one click. No prompts for registration, installation or downloads. Features: Share your entire screen, browser tab or program window Grant...

Read more about CrankWheel

Features and specs

What each product offers, as listed by its team.

PHPKB 19 features
CrankWheel 7 features
  • Easy to Set-up and use
  • Analytics and Reporting
  • LDAP Integration
  • WYSIWYG Editor
  • Knowledge Base
  • Knowledge Management
  • Categories
  • Articles
  • User Groups
  • Glossary
  • News & Announcements
  • Markdown
  • Version Control
  • Cloud-based
  • Self Hosted
  • Self-Service
  • Multiple Languages
  • Comments
  • Feedback & Commenting
  • Screen sharing
  • Remote Desktop Access
  • Conference Calling
  • Video Sharing
  • Lead Capture
  • Screen Recorder
  • E-signature

Analysis

An editorial look at what each product does well and who it suits.

PHPKB
CrankWheel

No analysis of PHPKB yet.

Overall verdict

  • CrankWheel is a solid choice for businesses seeking a straightforward, reliable screen sharing solution that does not require extensive technical setup or installation. It is particularly effective for use cases where time is of the essence, and simplicity is key.

Why this product is good

  • CrankWheel is often praised for its ease of use, quick setup, and seamless integration capabilities, especially for sales teams and customer service operations. It requires no software installation for viewers, which makes it extremely accessible as participants can join meetings instantly via their web browser. Its real-time screen sharing is noted for being reliable and fast, ensuring that users can effectively engage in presentations or demonstrations.

Recommended for

  • Sales teams needing a quick and reliable presentation tool.
  • Businesses that require consistent and accessible customer support solutions.
  • Organizations looking for a browser-based screen sharing service without the need for software installs for viewers.
  • Individuals or teams conducting software demos or training remotely.

Videos

Walkthroughs and reviews on video.

PHPKB 2 videos + Add
CrankWheel 6 videos + Add

How to use PHPKB

More videos

  • - Admin Area Overview

Share screen to desktop or tablet

More videos

  • - Testimonials from insurance agents
  • - Testimonials from digital agency sales
  • - Share screen to a mobile
  • - Instant lead capture
  • - CrankWheel Interactive Webinar

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
PHPKB
CrankWheel
48% 48%
Customer Support
52% 52%
100% 100%
Customer Service
0% 0%
0% 0%
Sales
100% 100%
35% 35%
Business & Commerce
65% 65%

Questions & Answers

As answered by people managing PHPKB and CrankWheel.

What makes your product unique?

CrankWheel's answer:

CrankWheel gives you instant screen sharing. Your viewers just click on a link. There are not pop-ups that nudge them to download an app or register first. You can also record your screen, give control or get electronic signatures in a screen share.

Why should a person choose your product over its competitors?

CrankWheel's answer:

CrankWheel is easier to use for everyone and you can share to any device without asking your viewers to download anything.

How would you describe the primary audience of your product?

CrankWheel's answer:

Salespeople who sell to remote clients. Health and Life insurance agents, solar sales agents, digital marketers and people selling home services and consultations to small business owners.

What's the story behind your product?

CrankWheel's answer:

An ex-Googler returned home after more than a decade abroad and met a childhood friend with over 15 years of experience in selling insurance over the phone. They decided to develop a solution for salespeople to show their screens without having to go to the prospect's home and show a laptop.

Which are the primary technologies used for building your product?

CrankWheel's answer:

CrankWheel is a browser-based screen sharing app that is based on WebRTC.

Who are some of the biggest customers of your product?

CrankWheel's answer:

  • Health Agents
  • SunRun
  • Yell
  • Yellow Pages
  • Connells Group
  • Vendasta

User comments

Share your experience with using PHPKB and CrankWheel. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

PHPKB 5.0 · 1 review
CrankWheel no reviews yet
  • Best Knowledge Base Management Solution
    SaaSHub review
    · Mar 2020

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh,...

We have no reviews of CrankWheel yet. Be the first one to post

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