Phalcon Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Phalcon mentions (7)

• Top 12 PHP Frameworks For Web Development in 2024

  Phalcon is open-source with 10.7k stars and 2k+ forks on GitHub. It is a full-stack framework for PHP that is characterized by high performance and low resource consumption. It is written or implemented as a C-extension or in C, which is integrated into PHP to improve performance. It has a user-friendly interface that simplifies PHP development and enhances the developer experience. - Source: dev.to / 4 months ago

• Laravel, symfony or wordpress. What to choose

  There's also one more player in the scope, but, I don't know how much jobs can You find with. It is called Phalcon framework. It is delivered as C extension and really, in terms of performance, no other thing can compare with, as it is loaded together with PHP it self. Once installed, You just use it. There are few similar like Phalcon, but Phalcon is already well known and has its community and support. -... Source: about 1 year ago

• In your opinion, which existing PHP framework can become as popular as Symphony or Laravel?

  People should give Phalcon a try. - https://phalcon.io/en-us. Source: about 1 year ago

• Any suggestions for lighter frameworks than Laravel?

  Not the lightest, but one of (if not) the fastest. - https://phalcon.io/en-us. Source: over 1 year ago

• Recommend me a fast and reliable web framework

  How about reconsider additional option 5 ? Something like this -> https://phalcon.io/en-us. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago