Pandora FMS Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Pandora FMS mentions (3)

• With 𝗣𝗮𝗻𝗱𝗼𝗿𝗮 𝗙𝗠𝗦 you may maintain customized maps and screens that reflect in a customized layout the appearance of your network infrastructure, racks and servers.

  💚Discover it here: https://pandorafms.com/en/. Source: almost 2 years ago

• HackTheBox Pandora Walkthrough

  It looks to be an install of Pandora FMS . So if we can get it to spawn a shell, we can a matt user shell. - Source: dev.to / about 2 years ago

• Háganlo

  Pandora FMS is a flexible monitoring software, which is capable of monitoring devices, infrastructures, applications, services and business processes. Do you want to learn more about what Pandora FMS can offer you? And do you want to see why it is already a milestone? Click here: https://pandorafms.com Or you can also send us any query you may have about Pandora FMS, in a simple way, thanks to the contact form... Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago