Padlet VS Freshdesk

Padlet Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Padlet mentions (14)

• Organizing and tracking your campaign?

  I use https://padlet.com and it's varying types of padlets to keep track of things, brainstorming, etc. Source: 11 months ago

• What is the STAAR math test?

  STAAR Math Practice is the state's testing program and is based on state curriculum standards in core subjects including reading, writing, mathematics, science, and social studies. STAAR tests are designed to measure what students are learning in each grade and whether or not they are ready for the next grade. Source: about 1 year ago

• Strange Web scraping Problem

  From urllib.request import Request, urlopen Req = Request("https://padlet.com") Req.add_header('User-Agent', 'Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11') Req.add_header('Accept-Encoding','gzip, deflate, br') Req.add_header('Connection','keep-alive') Resp = urlopen(req) Content = resp.read(). Source: about 1 year ago

• Instructional designers - how do you usually organize & track your feedback during the implementation process?

  We've used Padlet in the past but switched to Menti a year ago or so. There are many other tools, and most have an export feature, which allows you to download the data in a format readable by Excel. In Excel, we code each comment according to the categories covered by our in-house course survey: content, facilitation, duration, pacing, venue, materials, learning, relevance, satisfaction, and likelihood to recommend. Source: over 1 year ago

• Can you track who anonymously posted on padlet?

  Hi, could anyone tell me if you are able to track who anonymously posted something on padlet.com ? Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago