Software Alternatives & Reviews

OwnTracks VS Intercom

Compare OwnTracks VS Intercom and see what are their differences

OwnTracks logo OwnTracks

Cross-platform location sharing

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • OwnTracks Landing page
    Landing page //
    2022-12-27
  • Intercom Landing page
    Landing page //
    2023-07-05

OwnTracks videos

How To Get Started with MQTT and Owntracks

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to OwnTracks and Intercom)
Mobile OS
100 100%
0% 0
Customer Support
0 0%
100% 100
Mobile Apps
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OwnTracks and Intercom

OwnTracks Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, OwnTracks should be more popular than Intercom. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OwnTracks mentions (38)

  • Any alternatives to Life360/FindMy?
    The only private alternatives are going to be self hosted and will require some technical skill. See owntracks for details. Source: 11 months ago
  • Trying to make a pair of compasses that always point to each other
    On your side, you need some way to be tracked. Easy solution is an app on your phone, I like OwnTracks as a privacy-respecting option. Source: about 1 year ago
  • Privacy-focused Vehicle Tracking Tool?
    Sounds like owntracks with a android headunit https://owntracks.org/. Source: about 1 year ago
  • Updating location on Google maps
    OwnTracks is app people can install on their phones that you can setup to send live gps coordinates back to your web server. Source: about 1 year ago
  • Best solution for remotely hosting public-facing low-traffic services?
    One container where this would have been an issue for me is OwnTracks recorder. Probably could have got it working on ARM if I wanted to compile the program then create a container around it, but didn't want to spend the time and instead just used the free tier x86_64 VM. Source: over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing OwnTracks and Intercom, you can also consider the following products

Glympse - Glympse is the easy way to safely share your location in realtime. No sign-up needed.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zenly - Zenly is a GPS tracker to locate your friends in realtime.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GeoZilla - GeoZilla is the unique combination of AI, geolocation technologies and hardware solutions to keep your family safe

Drift - A messaging app that helps you grow your business.