osTicket VS Trac
Compare osTicket VS Trac and see what are their differences
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osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
Trac
Jira
Redmine
Trello
Asana
GitLab
Taiga.io
GitHub
osTicket TracBased on our record, osTicket should be more popular than Trac. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
For instance, when I enter Trac-2345, logseq knows that it must be replaced by a link to the ticket number 2345 in my Trac ticket system. Source: 11 months ago
Before there was Github, I used this software called Trac since it worked with subversion. It was so cool to be able to view source code and commits on the web. Then around 2007 or so I started using git and then in 2009 I created a Github account...so proud of Github and Rails. Thanks for the writeup! Source: about 1 year ago
If you want more functionality, such as a ticketing system and the ability to manage source code repos, look at Redmine (https://www.redmine.org/) which also has a wiki feature. Trac is older but also has a wiki (https://trac.edgewall.org/). Source: over 1 year ago
Try Trac, I've used it before without issues. Source: over 1 year ago
AFAIK Redmine is a project management software that mostly used in software development. If it is what you looking for, then check also track. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Redmine - Flexible project management web application
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
