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osTicket VS SolarWinds IPAM

Compare osTicket VS SolarWinds IPAM and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

SolarWinds IPAM logo SolarWinds IPAM

Find out about getting started with IP Address Manager, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds IP Address Manager (IPAM).
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • SolarWinds IPAM Landing page
    Landing page //
    2023-07-13

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

SolarWinds IPAM videos

+ Add

SolarWinds IPAM helps Network Admin Save Time by Dramatically Simplifying DHCP and DNS Management

Category Popularity

0-100% (relative to osTicket and SolarWinds IPAM)

osTicket

SolarWinds IPAM

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Network & Admin
0 0%
Network & Admin
100% 100

User comments

Share your experience with using osTicket and SolarWinds IPAM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and SolarWinds IPAM

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

SolarWinds IPAM Reviews

The 10 Best IP Address Management Tools for Linux
The Solarwinds IPAM solution is an enterprise-grade software with many astounding features. It is a paid software that requires professional licensing, and the company even provides customized pricing plans. It is an exceptional software with a clean user interface that makes management easier even for people with limited tech skills. Moreover, Solarwinds IPAM integrates...
Source: www.ubuntupit.com
Best IP Address Management Tools for Linux
Solarwinds IPAM features can be easily implemented, its interface is easy to understand and navigate. The dashboard allows you to monitor your entire network from a single place:
Source: www.tecmint.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

SolarWinds IPAM mentions (0)

We have not tracked any mentions of SolarWinds IPAM yet. Tracking of SolarWinds IPAM recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and SolarWinds IPAM, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManageEngine OpUtils - ManageEngine OpUtils is an IP address and Switch port management software that includes a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BlueCat DDI - Unify your DDI (DNS, DHCP and IPAM) solutions to make DDI data an engine for innovation and growth.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

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