osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
phpIPAM
NetBox
ManageEngine OpUtils
SolarWinds IPAM
SolarWinds IP Address Manager
Gestioip
RackTables
BlueCat DDI
osTicket phpIPAMBased on our record, osTicket should be more popular than phpIPAM. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
PHPIPAM does that, plus hardware inventory and racks (you assign the IP to a pice of hardware then put it on a rack and get rack diagram). It does also vLANs, VRF, circuits... Source: about 1 year ago
Given he info you provided, I would say phpipam. It is web base and very light on resources. I don't know if this counts in your portability requirement. https://phpipam.net/. Source: about 1 year ago
Other than that, we use PHP IPAM at work. https://phpipam.net It’s fine. Source: about 1 year ago
Because the IP address are part of the programming for our room control systems(Crestron mainly) if the address changes then we lose control of that piece of equipment. Can phpipam.net be run locally or does it need it's own server? I don't know how much our networking team will be willing to get involved. Source: about 1 year ago
PhpIPAM IP Address Managemenent. Scans your network(s) automatically and tags IP addresses as used or unused. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
ManageEngine OpUtils - ManageEngine OpUtils is an IP address and Switch port management software that includes a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SolarWinds IPAM - Find out about getting started with IP Address Manager, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds IP Address Manager (IPAM).
