Software Alternatives, Accelerators & Startups

Ora VS Freshdesk

Compare Ora VS Freshdesk and see what are their differences

Ora logo Ora

Welcome to your team’s command center. A place to track projects. Tasks. Time. Commits. Status Reports. Your entire product or business! It's the fastest-growing productivity suite your team needs right now!

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Ora Landing page
    Landing page //
    2023-08-01

Intuitive project management and visual team collaboration, Ora is your team’s command center.

Ora empowers you to work stress-free and collaborate the way you want! Choose an existing methodology or create your own.

Our users say that Ora is “THE MOST INTUITIVE and EASY TO USE project management software on the market”.

(don’t believe me?) Try Ora yourself!

Power made simple.

Sprints, Epics & Backlog Everything you need to run Scrum Sprints and be agile!

Ship early. Ship often.

Kanban board Highly visual Kanban board that you’ll fall in love with!

Timeline & Schedule Schedule your work with a modern Gantt View and Agenda so you can plan in time and manage your resources successfully.

Finish on time now — not next time.

Time-Tracking & Reporting Time tracking in Ora is simple. You press the play button on a task and then stop it when the task is ready. Now you can see exactly where your time goes in Reports.

Transparency made simple.

List Actions & Automations Automate everything in your project! Let Ora do the boring PM work for you so you can focus on what’s important.

Less chores. More time.

Powerful Integrations Ora also has powerful integrations like Zapier (connect over 1,500+ apps), Git Integration, Slack, and more!

Leverage others. Leverage power.

Optimized for Productivity Optimize your work with intuitive shortcuts and do everything the way you expect it to work.

Join Ora now!

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Ora

Website
ora.pm
$ Details
freemium $4.33 / Monthly (free for ≤3; >3 users from $4.33/user/month)
Platforms
Browser Windows Android iOS Mac OSX Web Linux REST API Google Chrome Firefox Safari

Ora videos

Ora Organics Trust Your Gut Vegan Probiotic & Prebiotic Review

More videos:

  • Review - Ora Review - A Project + Task Management Software Test-Drive
  • Review - Ora Review on AppSumo

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Ora and Freshdesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Ora and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Ora and Freshdesk

Ora Reviews

  1. Great UX and lost of features

    I have replaced Jira with Ora from 5 months now and I am very happy with it. It has a great ui combined with a lot of usefull features. I love the automations.

    👍 Pros:    Ux|Ui|Excellent features|Good support
    👎 Cons:    2fa with sms
  2. Love Ora!!

    Ora is simple to use yet with so many advanced features which are almost all for free! Beautiful design, intuitive!

  3. The sweetspot between Trello and JIRA. Love it!

    Love the UI and UX. Also, it has handy features that I didn't find in Trello which makes my work easier.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Ora. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ora mentions (8)

  • Dark Pattern downgrading your plan
    Mine is due in January but I probably do the same. I do have a ltd of ora.pm I might move everything to it. What did you end up choosing? Source: 11 months ago
  • Hi! Need a free app like Notion, Anytype, or Obsidian that works well on Android and on Web
    Notion only works good on web, and is very clunky on Android. I cannot use Anytype as it is desktop-app-focused. Though it does have Android, sometimes I need to take notes for the online courses I do and I'd rather do that on the laptop. I wanted to try out Obsidian but that isn't going to work either as it is desktop-app-focused. I heard Coda doesn't work well on Android. I am left with Saga and Slab but both... Source: about 1 year ago
  • free-for.dev
    Ora - Agile task management & team collaboration. Free for up to 3 users and files are limited to 10 MB. - Source: dev.to / over 1 year ago
  • Tools for managing multiple clients and projects?
    I'm personally using ora.pm. It basically allows you to aggregate several Trello boards together on one timeline. So I have one board per client and a timeline to see an overview of all my tasks. Source: almost 2 years ago
  • Which project management tools implement agile development?
    I just wanted to chime in, another great tool for project management Is Ora. I came across it when I was looking for something to keep track of my own personal projects and it has more features out of the box than Trello. I can honestly see myself using it in a work setting over Jira for scrum stuff. Source: almost 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Ora and Freshdesk, you can also consider the following products

Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!