Software Alternatives, Accelerators & Startups

Open Telemetry VS NinjaOne

Compare Open Telemetry VS NinjaOne and see what are their differences

Open Telemetry logo Open Telemetry

An observability framework for cloud-native software.

NinjaOne logo NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
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  • Open Telemetry Landing page
    Landing page //
    2023-04-27
  • NinjaOne
    Image date //
    2024-02-01

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

Open Telemetry features and specs

  • Standardization
    OpenTelemetry provides a standardized set of APIs, libraries, and agents for collecting traces, metrics, and logs, helping to ensure consistency across different platforms and tools.
  • Vendor-neutrality
    OpenTelemetry is vendor-agnostic, allowing you to integrate with various backends, reducing lock-in with any specific monitoring solution.
  • Extensibility
    Its modular architecture allows developers to extend its functionalities easily, with support for custom instrumentation and exporters.
  • Community Support
    Being part of the Cloud Native Computing Foundation (CNCF), OpenTelemetry benefits from a large, active community contributing to its development and providing support.
  • Ease of Integration
    Pre-built instrumentation libraries and SDKs for multiple languages simplify the process of integrating telemetry into your applications.

Possible disadvantages of Open Telemetry

  • Complexity
    The broad scope of OpenTelemetry, which includes tracing, metrics, and logging, can make it complex to understand and configure correctly.
  • Performance Overhead
    The process of collecting and exporting telemetry data can introduce performance overhead, which needs to be managed carefully.
  • Evolving Ecosystem
    As an emerging standard, aspects of OpenTelemetry are still under active development and can change, potentially leading to frequent updates and maintenance.
  • Learning Curve
    Engineers might face a steep learning curve when adopting OpenTelemetry due to its comprehensive nature and the need to understand various components and best practices.
  • Limited Maturity of Some Components
    Some of the libraries and features may not be fully mature yet, potentially leading to bugs or incomplete implementations in certain environments or languages.

NinjaOne features and specs

  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection

Analysis of NinjaOne

Overall verdict

  • Yes, NinjaOne is considered a reliable IT management solution.

Why this product is good

  • NinjaOne offers a comprehensive suite of tools for remote monitoring and management (RMM), patch management, endpoint management, and more. Users appreciate its user-friendly interface, responsive support, and efficient automation features that help streamline IT operations.

Recommended for

  • IT professionals looking for a robust RMM solution
  • Managed Service Providers (MSPs) needing efficient client management tools
  • Businesses seeking to streamline IT operations with automation
  • Organizations requiring reliable endpoint and patch management

Open Telemetry videos

No Open Telemetry videos yet. You could help us improve this page by suggesting one.

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NinjaOne videos

NinjaRMM Live Setup

More videos:

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

Category Popularity

0-100% (relative to Open Telemetry and NinjaOne)
Monitoring Tools
22 22%
78% 78
Performance Monitoring
100 100%
0% 0
IT Management
0 0%
100% 100
Log Management
30 30%
70% 70

Questions and Answers

As answered by people managing Open Telemetry and NinjaOne.

How would you describe your primary audience?

NinjaOne's answer:

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer:

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints โ€” including Windows, macOS, Linux, VMs, and SNMP โ€” all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer:

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer:

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer:

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Open Telemetry and NinjaOne

Open Telemetry Reviews

We have no reviews of Open Telemetry yet.
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NinjaOne Reviews

  1. AnayaFletcher
    Powerful & easy to use IT management platform

    Ninjaone makes endpoint management simple and reliable. The platform is fast, secure, and packed with features that save time on patching, backups, and monitoring. It's perfect for streamlining IT tasks without extra complexity.

    ๐Ÿ‘ Pros:    Clear and intuitive dashboard|Strong automation features
    ๐Ÿ‘Ž Cons:    Some advanced configuration require a bit of setup

12 Best Asset Management Software For IT Teams In 2023
Why I picked NinjaOne: I like how the tool offers a complete toolkit for small IT teams and IT managers to manage, monitor, secure, and improve servers, network devices, laptops, and workstations. I think the best part of the platform is just how easy it is to use even if you have a wide variety of clients or IT to manage.
Source: thectoclub.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis based on the features needed.
12 Best RMM Software and Tools for 2021
NinjaRMM is an excellent RMM solution with real-time monitoring for Windows and Mac computers. NinjaRMM offers users the ability to automate patches to remote networks. The software supports over 120 applications including Java and Dropbox. Patching these popular services allows you to minimize the vulnerabilities your users face.
8 Best RMM Software and Tools
NinjaRMMโ€™s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMMโ€™s automation capabilities allow managers to check the entire infrastructure, install patches, etc.
Source: www.pcwdld.com
Best helpdesk software of 2020: for ticketing and support
NinjaRMM is a cloud-based help desk solution that allows you to monitor everything in real-time. The GUI is simple and easy to use, which can make the learning curve in setting up, using, and customizing short and sweet. The developers are also proactively adding additional features, not least to increase the number of available integrations and improving the available toolkit.

Social recommendations and mentions

Based on our record, Open Telemetry seems to be more popular. It has been mentiond 201 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Open Telemetry mentions (201)

  • OpenTelemetry Operator Complete Guide [OTel Collector + Auto-Instrumentation Demo]
    OpenTelemetry is an open-source project under the Cloud Native Computing Foundation ( CNCF) that aims to standardize the generation and collection of telemetry data. Telemetry data includes logs, metrics, and traces. - Source: dev.to / 4 days ago
  • Agentic AI Observability with Amazon CloudWatch: Transforming Enterprise AI Monitoring
    OpenTelemetry-Native Integration: Utilizing https://opentelemetry.io/ instrumentation ensures compatibility with agentic frameworks such as Strands Agents, LangGraph, CrewAI, and Amazon Bedrock Agents. - Source: dev.to / 9 days ago
  • Where are Docker Logs Stored? - Docker Logs Location
    SigNoz uses a columnar database, ClickHouse, to store logs. This database is very efficient at ingesting and storing log data and making it available for analysis. It also uses OpenTelemetry for instrumenting applications. OpenTelemetry, backed by CNCF, is quickly becoming the world standard for instrumenting cloud-native applications. - Source: dev.to / 9 days ago
  • Use Coolify to self-host SigNoz
    Their documentation is a good start to learn how to onboard your resources. OpenTelemetry documentation is also a reference, containing the recommended steps to best leverage the OpenTelemetry SDKs and tools for your stack. - Source: dev.to / 3 months ago
  • Platform Engineering for the uninitiated
    Smart instrumentation for Site Reliability Engineering is of utmost importance now, because with so many moving parts in a microservices based architecture it is otherwise near impossible to identify problems. Technologies like ELK and LGTM+ in combination with OpenTelemetry provide respite in that area. - Source: dev.to / 3 months ago
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NinjaOne mentions (0)

We have not tracked any mentions of NinjaOne yet. Tracking of NinjaOne recommendations started around Mar 2021.

What are some alternatives?

When comparing Open Telemetry and NinjaOne, you can also consider the following products

SigNoz - Open source alternative to Datadog

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโ€”streamlining organizational IT management at scale with our proprietary Action AIโ„ข.

Prometheus - An open-source systems monitoring and alerting toolkit.

Hyperview - DCIM software reinvented.

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.โ€ŽTry ConnectWise Automate .