Software Alternatives, Accelerators & Startups

Atera VS Open Telemetry

Compare Atera VS Open Telemetry and see what are their differences

Atera logo Atera

The only IT management platform powered by Action AI™
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Open Telemetry logo Open Telemetry

An observability framework for cloud-native software.
  • Atera Action AI™
    Action AI™ //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. Designed for unprecedented efficiency, Atera serves over 12,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity.

  • Open Telemetry Landing page
    Landing page //
    2023-04-27

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

Open Telemetry features and specs

No features have been listed yet.

Atera videos

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer

Open Telemetry videos

No Open Telemetry videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Atera and Open Telemetry)
Monitoring Tools
56 56%
44% 44
Help Desk
100 100%
0% 0
Performance Monitoring
0 0%
100% 100
IT Management
100 100%
0% 0

User comments

Share your experience with using Atera and Open Telemetry. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and Open Telemetry

Atera Reviews

  1. Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

Open Telemetry Reviews

We have no reviews of Open Telemetry yet.
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Social recommendations and mentions

Based on our record, Open Telemetry seems to be a lot more popular than Atera. While we know about 160 links to Open Telemetry, we've tracked only 5 mentions of Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago

Open Telemetry mentions (160)

  • Demystifying Observability 2.0
    In addition, we now have a common standard for defining and correlating traces, metrics, and logs: OpenTelemetry. Most Observability vendors are all in on OpenTelemetry, which means that it has become the de-facto standard for instrumenting code (and also the second most popular CNCF project in terms of contributions 🎉). It also means that these vendors all ingest the same data, and it’s up to how those vendors... - Source: dev.to / 7 days ago
  • Making a Totally Free Uptime Monitor using a Worker Runtime and OpenTelemetry
    I contend there is using a worker runtime and OpenTelemetry. - Source: dev.to / 14 days ago
  • The Mechanics of Distributed Tracing in OpenTelemetry
    OpenTelemetry is an open-source observability framework that provides mechanisms for creating and sending traces, metrics, and logs. It consists of various elements such as protocols for transmission and SDKs for different programming languages. In this article, we will explore how OpenTelemetry achieves distributed tracing. - Source: dev.to / 18 days ago
  • Peeling the MongoDB Drivers Onion
    The preferred method of observing internal behavior would be through standardized logging once it is available in all drivers (DRIVERS-1204), however until that time only event logging is consistently available. In the future additional observability tooling such as Open Telemetry support may also be introduced. - Source: dev.to / 27 days ago
  • Taming the Multi-Headed Beast: Maintaining SDKs in Production for Years
    Our first approach was to implement a separate SDK for each independent technology stack. We decided to use OpenTelemetry which is widely adopted and covers most of our needs. - Source: dev.to / 3 months ago
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What are some alternatives?

When comparing Atera and Open Telemetry, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

SigNoz - Open source alternative to Datadog

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Prometheus - An open-source systems monitoring and alerting toolkit.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases