Software Alternatives, Accelerators & Startups

OneSignal VS MoEngage

Compare OneSignal VS MoEngage and see what are their differences

OneSignal logo OneSignal

Customer engagement platform used by over 1 million developers and marketers; the fastest and most reliable way to send mobile and web push notifications, in-app messages, emails, and SMS.

MoEngage logo MoEngage

Insights-Led Customer Engagement Platform
  • OneSignal
    Image date //
    2024-09-12
  • MoEngage Landing page
    Landing page //
    2023-10-11

MoEngage is an omni-channel customer engagement solution for marketers. The AI-driven platform empowers marketers to analyze customer insights and act on futuristic engagement campaigns.

The insight-led customer engagement platform enables brands to deliver predictive messages across several channels- mobile push, on-site messages, website push, in-app, email, social media, WhatsApp, and SMS. Key Features:

Rich Push Notifications Predictive Segmentation based on user behavior, purchase history, and location Event-triggered / Contextual notifications Hyper-personalization Customer Engagement Platform Push Amplificationโ„ข Journey Optimization AI-powered optimization Geo Location / Fencing Behaviour Analysis Customer Journey Orchestration Funnel Analysis

OneSignal features and specs

  • Ease of Use
    OneSignal offers a user-friendly interface and straightforward setup process, making it accessible even for those with limited technical knowledge.
  • Multi-Platform Support
    The service supports a wide range of platforms including iOS, Android, and web browsers, allowing for comprehensive push notification campaigns.
  • Free Tier
    OneSignal provides a generous free tier that includes many features, which is highly beneficial for startups and small businesses with budget constraints.
  • Automation Capabilities
    Offers robust automation features like automated messaging, segmentation, and personalized notifications, enhancing user engagement.
  • Analytics
    Provides detailed analytics and reporting, allowing users to track the performance of their notifications and optimize campaigns.
  • Integrations
    Supports integration with various platforms and services such as WordPress, Shopify, and Google Analytics, making it versatile and adaptable to different needs.

Possible disadvantages of OneSignal

  • Data Privacy Concerns
    There have been concerns about data privacy and security, as OneSignal collects user data which may not be ideal for companies with strict data compliance needs.
  • Limited Customization
    While OneSignal offers many features, some users find the customization options for the appearance and behavior of notifications to be limited.
  • Learning Curve for Advanced Features
    Though it's easy to get started, employing some of the more advanced features and API capabilities may require a steeper learning curve.
  • Cost for Premium Features
    While the free tier is generous, access to advanced features and higher usage limits requires a paid subscription, which might be cost-prohibitive for very small businesses.
  • Dependence on Third-Party Service
    Relying on a third-party service for critical user engagement features can be risky, particularly if there are service outages or changes in terms of service.
  • Notification Fatigue
    Without careful management and user segmentation, there's a risk of overwhelming users with notifications, which could lead to reduced engagement or app uninstalls.

MoEngage features and specs

  • Multi-Channel Engagement
    MoEngage supports multiple channels including email, push notifications, in-app messaging, SMS, and web push, providing a comprehensive engagement solution.
  • Advanced Analytics
    Offers robust analytics and reporting features that help in understanding customer behavior and measuring the effectiveness of campaigns.
  • Personalization
    Provides personalized messaging capabilities that help in delivering customized content to individual users, enhancing user experience and engagement.
  • Automation Workflows
    Allows the creation of complex automation workflows, enabling businesses to automate repetitive tasks and streamline customer communication.
  • User Segmentation
    Facilitates effective user segmentation based on various parameters, allowing for targeted and relevant communications.

Possible disadvantages of MoEngage

  • Complex Interface
    The platform's comprehensive set of features may lead to a steep learning curve for new users, potentially requiring additional training and onboarding time.
  • Cost
    MoEngage can be relatively expensive, especially for small to mid-sized businesses, limiting its accessibility for companies with constrained budgets.
  • Limited Integrations
    While MoEngage does offer integrations with various platforms, the range may be limited compared to some competitors, potentially requiring custom development for specific needs.
  • Occasional Performance Issues
    Users have reported occasional performance issues like delays in data syncing and campaign execution, which can affect the user experience.
  • Support
    Customer support can sometimes be slow to respond, which may delay issue resolution and impact overall satisfaction.

Analysis of OneSignal

Overall verdict

  • Overall, OneSignal is a highly regarded tool in the realm of push notification services and is generally recommended for both small businesses and large enterprises looking for an effective communication channel with their users.

Why this product is good

  • OneSignal is often considered a good platform because it provides robust and user-friendly solutions for web and mobile push notifications, in-app messaging, and email marketing. Its ease of integration, rich set of features, powerful analytics, and flexible pricing options (including a free tier) make it a popular choice for developers and marketers alike. OneSignal also offers support for multiple platforms and easy segmentation of audiences to tailor messages effectively.

Recommended for

  • Mobile app developers seeking reliable push notification services with multi-platform support.
  • Marketers wanting to engage users through targeted push notifications and in-app messaging.
  • Businesses of all sizes looking for affordable and scalable communication solutions.
  • Teams that want detailed analytics to track user engagement and campaign performance.

Analysis of MoEngage

Overall verdict

  • MoEngage is considered a strong choice for businesses seeking a robust customer engagement platform, especially those focusing on mobile-first strategies. It is highly effective for companies looking to enhance user retention and drive personalized communication at scale.

Why this product is good

  • MoEngage is a customer engagement platform known for its ability to provide personalized messaging and analytics across multiple channels, including email, SMS, push notifications, in-app messaging, and web push. It is particularly praised for its machine learning capabilities, which allow businesses to optimize customer interactions based on behavior and preferences. Users appreciate its ease of integration, comprehensive analytics, and automation features.

Recommended for

  • E-commerce companies aiming to increase customer retention and engagement.
  • Mobile app developers looking to enhance user interaction through push notifications.
  • Marketing teams focused on delivering personalized messaging across multiple channels.
  • Businesses that require detailed analytics to understand customer behavior and improve engagement strategies.

OneSignal videos

OneSignal Product Demo

More videos:

  • Review - Send Push Notifications Through Wordpress Using OneSignal
  • Demo - OneSignal: Product Demo/Overview

MoEngage videos

Introduction to MoEngage Analytics

More videos:

  • Review - MoEngage Year in Review 2018
  • Review - MoEngage in 2019 - Our Year in a Recap

Category Popularity

0-100% (relative to OneSignal and MoEngage)
Mobile Push Messaging
100 100%
0% 0
Email Marketing
58 58%
42% 42
Push Notifications
100 100%
0% 0
Marketing Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OneSignal and MoEngage

OneSignal Reviews

Best WordPress Push Notification Plugins For Publishers
Looking for OneSignal alternatives?Check out this in-depth OneSignal comparison guide to make the right choice.
Source: www.izooto.com
35 Best Free Push Notification Services and Tools (+ Open Source Push Notification Services to Consider)
OneSignal is a prominent notification aggregator. Users will be able to send push notifications across different platforms, as well as SMS and emails, making it a well-rounded tool for all messaging. OneSignal offers many capabilities including A/B testing, API service, analytics, segmentation, and personalization. On the free tier, developers can send 1 push message, email,...

MoEngage Reviews

12 Best Push Notification Services to Rely on in 2024
Moengage offers both web and in-app push notifications, among other communication channels. Whatโ€™s specific about Moengage is their AI-powered segmentation tool that divides users into groups based on their behavior. Which helps later on, when creating personalized notifications.
Source: notix.co

Social recommendations and mentions

Based on our record, OneSignal seems to be more popular. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OneSignal mentions (27)

View more

MoEngage mentions (0)

We have not tracked any mentions of MoEngage yet. Tracking of MoEngage recommendations started around Mar 2021.

What are some alternatives?

When comparing OneSignal and MoEngage, you can also consider the following products

iZooto - Engage your mobile and desktop web users with intelligent web push notifications.

WebEngage - WebEngageโ€™s B2C marketing automation software helps in customer retention & user engagement across all channels with Journey Designer. Get a Demo Now!

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

PushCrew - Push Notifications for Websites

Expedify.ai - CRM that Thinks, Talks & Acts.