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OneNote VS Zendesk

Compare OneNote VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

OneNote logo OneNote

Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • OneNote Landing page
    Landing page //
    2018-09-30
  • Zendesk Landing page
    Landing page //
    2024-05-06

OneNote videos

+ Add

Notability vs OneNote: 2019 comparison

More videos:

  • Review - 5 Reasons OneNote is Better than Notability | iPad Pro Note taking (2019)
  • Tutorial - Microsoft OneNote Tutorial

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to OneNote and Zendesk)

OneNote

Zendesk

Note Taking
100 100%
Note Taking
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using OneNote and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OneNote and Zendesk

OneNote Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
OneNote is a free note-taking app available to anyone with a Microsoft account. Although handy, OneNote has a laid-back interface and is not as intuitive. However, OneNote has several note-worthy features, including voice notes, text translation, sticky notes, and handwritten notes.
Source: clickup.com
The 6 best note-taking apps in 2024
With OneNote's Zapier integration, you can automate OneNote to eliminate the hassle of moving information between apps. For example, Zapier can automatically create new notes in OneNote whenever you have a new task, note, or calendar event in another app. Learn more about how to automate OneNote, or get started with one of these pre-made workflows.
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In fact, like Evernote, OneNote has had so many different abilities added that it can become a bit overwhelming. For example, when I wanted to find out whether I could extract text from a photo, I went to OneNote’s “Tell me” icon, which, if it can’t find an immediate answer to your question, offers a smart lookup link. When “extract text” didn’t come up with anything, I...
Source: www.theverge.com
The best encrypted note taking apps
OneNote: OneNote is Microsoft’s note-taking addition to their office suite. The product is simple, easy-to-use, and provides a text editor familiar to many current office users. However, notes are not end-to-end encrypted, which means you may want to take your private notes and thoughts to one of our top picks listed below.
Source: www.skiff.com
15 Best Notability Alternatives 2022
OneNote promotes collaboration so you can share notes with others and collaborate on projects seamlessly. OneNote allows you to express your thoughts using different mediums so you can draw or add audio, images, videos, and other media to your notes to suit your workflow.
Source: rigorousthemes.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OneNote mentions (0)

We have not tracked any mentions of OneNote yet. Tracking of OneNote recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing OneNote and Zendesk, you can also consider the following products

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Keep - Capture notes, share them with others, and access them from your computer, phone or tablet. Free with a Google account.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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