On This Day Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

On This Day mentions (6)

• Editing Memeulous into Historical Events 104/365 - Assassination of Abraham Lincoln

  Also, when I'm out of ideas I go onto the website onthisday.com, it's really good to get some ideas and you can get some cool little facts and history bits. Also if you would like to suggest one send it in PM's or under this comment. Source: about 1 year ago

• I'm uploading a YouTube short everyday, (except the subtitles) it's completely automated w/ GPT, Stable Diffusion, elevenlabs, NodeJS and FFMPEG

  A rough outline of an event (eventually I'm lurking a lot on onthisday.com). Source: over 1 year ago

• Soldier Stone

  I found that a date can be extracted from a spot by using simple math, like I used to extract the yr Fenn won his turquoise cuff playing poker. A good site to use for side variety & ease of use is: On This Day (in history) onthisday.com. Source: almost 2 years ago

• Selenium Trouble - 'please pass in a Service object'

  Okay so dan youre the man and I was able to get my username and password entered but am having trouble 'clicking' or pressing the login button. Unfortunately that website has been archived so I have moved onto [onthisday.com](https://onthisday.com) where ill enter a date and figure out how to press the search button to see the results. Source: over 2 years ago

• Can you search for people who were born and died on two specific days?

  A friend and I just spent a while looking for someone who either was born on my birthday and died on his or vice versa (our "fusion character", if you will). No dice. We went through the Wikipedia and onthisday.com pages for both births and deaths on the respective days. Is there any sort of database or program or resource or anything you guys know of that might help us out? Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago