Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Omdena. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you’re having trouble finding a personal project, you could join a project on Omdena. The project I did stood out on my resume and my interviewer and I talked about it a lot during my interview. Source: 12 months ago
I am a recent graduate who is eager to gain hands-on experience by working on real-life projects in the field of Computer Vision. I am aware of Omdena, which offers a platform for open collaborative projects. I have found it to be a wonderful opportunity to work on practical projects while learning from peers and industry professionals. Are there other platforms similar to Omdena where I can contribute and learn?... Source: about 1 year ago
I'd say doing some sort of training might be the most beneficial thing you can bring to the NGOs. There are also organizations such as Omdena (https://omdena.com/). They solve different challenges and would probably appreciate some support, even some sort of mentorship. We supported them that way at Qdrant, and organized a semantic search workshop, while one of their local chapters was implementing a chatbot. - Source: Hacker News / about 1 year ago
If the current competitions on Kaggle aren’t to your liking, some other data science competition platforms worth checking out include AICrowd, Omdena, MachineHack, DrivenData, and Zindi. - Source: dev.to / about 2 years ago
Https://omdena.com/ gives new challenges to engineers to build AI solutions combatting climate change. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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