Software Alternatives & Reviews

Obsidian.md VS Zendesk

Compare Obsidian.md VS Zendesk and see what are their differences

Obsidian.md logo Obsidian.md

A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Obsidian.md Landing page
    Landing page //
    2023-09-01
  • Zendesk Landing page
    Landing page //
    2022-03-08

Obsidian.md videos

OBSIDIAN: Getting Started, Facts & Pricing

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Obsidian.md and Zendesk)
Knowledge Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Note Taking
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Obsidian.md and Zendesk

Obsidian.md Reviews

  1. The kind of software that may change your life

    Perhaps you know someone who swears by Obsidian, it may seem like a cult of overly devoted people for how passionate they are, but it's not without reason

    I've been using Obsidian for over 3 years, at a point in my life when I felt I had to handle too much information and I felt like grasping water not being able to remember everything I wanted, language learning, programming, accounting, university, daily tasks. A friend recommended it to me next to Notion (of which he is a passionate cultist priest) and I reluctantly picked it and fell in love almost immediately.

    Obsidian seems very simple, like a notepad with folder interface, similar to Sublime Text, but the ability to link files together in a Wiki style allows you to organize ideas in any way you want, one file may lead to a dozen or more ideas that are related

    If you want to do something specific, Obsidian has a plethora of community created plugins that expand the functionality, in my case, I use obsidian to organize my classes both as a teacher and as a student, using local databases, calendars, dictionaries, slides, vector graphic drawings, excel-like tables, Anki connection, podcasts, and more

    🏁 Competitors: Notion, Evernote
    👍 Pros:    Awesome community|Custom plugins|Local hosting|Beautiful themes|Highly customizable|Cloud storage|Becomes more useful over time|Markdown support
    👎 Cons:    Seems complicated/complex at first|Takes time to set up your personal workspace|Overwhelming for first time user
  2. My personal knowledge-base of choice

    I've been using Obsidian for more than a year. It's been great. I think it offer a great balance of control, flexibility and extensibility. What is more, you own your own data, that's been a must-have feature for me. I just can't imagine putting all my knowledge into something that I don't have control over.

    I think two of the most popular alternatives that people consider are Logseq and Roam Research. Although Logseq is a bit different, it's considered compatible with Obsidian. Supposedly, you can use them with a shared database (files. Both use simple text files for storage). I tried that once, a few months ago. It worked, yet it messed up a bit my Obsidian files ¯_(ツ)_/¯.

    🏁 Competitors: Logseq, Roam Research

The 6 best note-taking apps in 2024
One thing to note: Notion bills itself as an Evernote competitor for personal users. It can be—but it's too much for most people, and its offline functionality isn't the best. If you love the idea of Notion, go right ahead and try the free Personal Plan, but for me, it's really best as a team notes app or an AI-powered notes app. Something like Obsidian (which we'll look at...
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
This app is the kind of thing that, if you’re into it, will have you exploring its various ins, outs, and add-ons for days and weeks on end. Obsidian uses the Markdown format for its notes (which means they can be used on a variety of other apps). Your notes and other media are kept locally in a Vault (in other words, a main folder). There are ways to sync between devices...
The best encrypted note taking apps
For a consumer coming from Evernote, Notion, OneNote, or a similar product, we would advise trying Obsidian along another product on this list as it has the largest learning curve. However, if you are an expert with markdown, experts, linking, and graph views, Obsidian could be an excellent choice. Like many other configuration options, Obsidian leaves end-to-end encryption...
Source: www.skiff.com
Supercharge Your Productivity: Three Recommended Tools for Thought
One of my AP Productivity: Cohort mentors has a powerful system pairing Obsidian with OmniFocus. In OmniFocus, he builds his project and task structures, and in Obsidian he develops and organizes the project support materials as well as other relevant information. Because it’s easy to link to an Obsidian note or an OmniFocus project, he can seamlessly navigate back and forth...
Source: medium.com
Logseq vs Roam Research vs Obsidian: which one should you choose?
Block Reference and block embeds: Adding block reference and block embeds in Logseq is simple. You use double-open parentheses (( and type to search the block you want to link. In Obsidian, you have to first add the link to the note and then use # to embed headers and ^ to embed blocks.– Obsidian also makes it hard to see the origin of block references, as they are only...
Source: medium.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Obsidian.md seems to be a lot more popular than Zendesk. While we know about 1454 links to Obsidian.md, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Obsidian.md mentions (1454)

  • UX Case Study: Markdown Heading
    The closest editor that follows our first principle is Obsidian editor:. - Source: dev.to / 4 days ago
  • I switched from Notion to Obsidian
    The solution was already installed on both my computer and my phone: Obsidian. - Source: dev.to / 8 days ago
  • Why single vendor is the new proprietary
    > why does open source need to "win" Open source does not need to win. But your ability to be in control of your computer needs to be preserved. A proprietary fridge cannot control your diet, while a proprietary App Store can control what software you install on YOUR phone (unless you live in EU, hello DMA!). The tail wags the dog, so to speak. Proprietary software has also been shown to break user workflows or... - Source: Hacker News / 12 days ago
  • Replatforming from Gatsby to Zola!
    So I've had my fair share of personal websites and blogs. I have built them on stacks ranging from the most basic HTML and CSS, to hosted frameworks like Wordpress and Laravel, to the more modern single page applications built in Vue and React. For a simple content blog I think you can't go wrong with a Static Site Generator though. These days I am almost exclusively writing everything in Obsidian. Which is great... - Source: dev.to / 29 days ago
  • Show HN: Godspeed is a fast, 100% keyboard oriented todo app for Mac
    Consider making an Obsidian[^1] plugin, or writing to Obsidian-compatible Markdown files :) [^1]: https://obsidian.md/. - Source: Hacker News / about 1 month ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Obsidian.md and Zendesk, you can also consider the following products

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!