Nureply Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Nureply mentions (6)

• Ask HN: What's your favorite GPT powered tool?

  I am dogfooding the tool I made for cold emails cold Nureply. Basically it helps me to do marketing for Nureply by using Nureply. I am mostly a technical person and not the best for selling/marketing. So I built Nureply to help me meet with potential customers and learn from them directly. Take a look at here -> https://nureply.com. - Source: Hacker News / about 1 year ago

• Send cold emails with AI providing emails and First Name

  Yep, https://nureply.com (p.s. I am the founder). Source: about 1 year ago

• Ask HN: Who has deployed commercial features using GPT4?

  We were already using LLM’s at https://nureply.com for creating personalization for cold emails but GPT-4 enables us to create more specific and engaging icebreakers for our users. Challenge comes in pricing and getting a good result. Generally longer the prompt, better the results but you have to adjust accordingly. Also, generally using only GPT-4 doesn’t make sense. Mix and match between 2 different models make... - Source: Hacker News / about 1 year ago

• I built an AI cold email tool and now we are VC backed

  You can check out Nureply from this link: https://nureply.com. Source: over 1 year ago

• Send cold emails on behalf of users through api

  I have created this campaign for my own cold email personalization tool. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago