Software Alternatives, Accelerators & Startups

npm VS Userback

Compare npm VS Userback and see what are their differences

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npm logo npm

npm is a package manager for Node.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • npm Landing page
    Landing page //
    2023-10-03
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

npm features and specs

  • Large Ecosystem
    npm boasts an extensive library of packages, making it easier for developers to find existing solutions for a wide array of tasks.
  • Active Community
    A vibrant and active community ensures continuous updates, support, and improvements for various packages.
  • Integration with Node.js
    Seamless integration with Node.js, which makes it the default package manager for Node.js projects.
  • Version Control
    Provides robust version control, enabling developers to specify and manage dependencies precisely.
  • Scripts
    Allows automation of tasks through custom scripts defined in the package.json file, enhancing development workflow.

Possible disadvantages of npm

  • Security Issues
    The open nature can potentially lead to dependency on unvetted or insecure packages, posing security risks.
  • Deprecation and Abandonment
    Packages may be deprecated or abandoned by their maintainers, which can disrupt projects that depend on them.
  • Complex Dependency Management
    Managing complex dependencies and resolving conflicts between them can sometimes be challenging and time-consuming.
  • Performance Overhead
    The sheer size of the node_modules directory can lead to performance overhead and large project sizes.
  • Quality Variability
    The quality of packages on npm can vary widely, with some lacking sufficient documentation or tests.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of npm

Overall verdict

  • npm is generally considered good, especially for developers working within the Node.js ecosystem. It simplifies package management, supports extensive version control, and fosters a collaborative environment through its community-driven platform.

Why this product is good

  • npm (Node Package Manager) is a crucial tool for JavaScript developers. It allows for easy installation, management, and sharing of packages, which can significantly accelerate development time. With a vast repository of open-source libraries, npm provides solutions for countless tasks, reducing the need to build everything from scratch.

Recommended for

  • JavaScript developers
  • Node.js developers
  • Front-end developers using modern JavaScript frameworks
  • Back-end developers building scalable applications

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

npm videos

Artis bus NPM Mr marcha sopir ny ramah,Review detail bus baru yang berangkat dari Payakumbuh~Jakarta

More videos:

  • Review - Review bus baru NPM,, V15 Mr marcha ft kru kece,, berangkat Payakumbuh menuju Jakarta
  • Review - Analysis of an Exploited NPM Package || Jarrod Overson

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to npm and Userback)
Front End Package Manager
Customer Feedback
0 0%
100% 100
JS Build Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing npm and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare npm and Userback

npm Reviews

Repository Management Tools
There are three components to npm, they are the website, registry and the cli. The npm website is the place where developers discover packages, set up their profiles and also manage the other aspects of npm. The npm registry is the huge database that contains all the dependencies and stuff whereas the npm cli is the one that is used by most of the developers to interact with...
Source: mindmajix.com
What is Artifactory?
All packages are organized so that you can keep track of all of the dependencies and their various versions. The registry, website, and command-line interface, or CLI, are the three components of npm. The npm website is where developers can find packages, create profiles, and manage other elements of the npm project. The npm registry is an extensive database that holds all...

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, npm seems to be a lot more popular than Userback. While we know about 70 links to npm, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

npm mentions (70)

  • Yrkit: A dev environment that runs on your phone โ€“ deploy included
    Yr on npm: https://npmjs.com/@yr-lang/yr This is the first time that I am showing this, I have been using it myself and built everything alone. I would love some feedback and tips, and if you would like to be an early adopter, I will be glad to work with you! - Source: Hacker News / 3 months ago
  • The virtuous circle
    I started thinking about the idea for npmx late one night (I couldn't sleep, and spotted a Slack message that nerd-sniped me). I posted on Bluesky to ask for people's wishlist for https://npmjs.com โ€“ and started building npmx almost immediately. By the next day, I had an MVP. - Source: dev.to / 5 months ago
  • Some thoughts on personal Git hosting
    > But we still don't have a solution to search projects on potentially thousands of servers, including self-hosted ones. We do. https://mvnrepository.com/repos/central https://npmjs.com https://packagist.org/ https://pypi.org/ https://www.debian.org/distrib/packages#search_packages https://pkg.go.dev/ https://elpa.gnu.org/packages/ And many others. And we still have forums like this one and Reddit where... - Source: Hacker News / 11 months ago
  • Protecting Yourself from Spear Phishing Attacks Such as the One Targeting NPM Maintainers with 2FA Update
    A rather official looking message was sent to maintainers of packages hosted on npmjs.com that they were overdue for a two-factor update. - Source: dev.to / 11 months ago
  • Maintainers of ESLint Prettier Plugin Attacked via npm Supply Chain Malware
    Publishing packages to the official npmjs.com registry requires an account with a valid e-mail address. When npm packages are published, this information is openly and widely available to anyone to review. - Source: dev.to / about 1 year ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing npm and Userback, you can also consider the following products

Webpack - Webpack is a module bundler. Its main purpose is to bundle JavaScript files for usage in a browser, yet it is also capable of transforming, bundling, or packaging just about any resource or asset.

Marker.io - Visual feedback and bug reporting tool for websites

Ender - Frontend Development

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

GNU Make - GNU Make is a tool which controls the generation of executables and other non-source files of a program from the program's source files.

BugHerd - BugHerd: The Website Feedback Tool for Agencies