Software Alternatives & Reviews

Nova Launcher VS Zoho Desk

Compare Nova Launcher VS Zoho Desk and see what are their differences

Nova Launcher logo Nova Launcher

Nova Launcher is an highly customizable, performance driven, home screen replacement for Android 4.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website
  • Nova Launcher Landing page
    Landing page //
    2021-10-11
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Nova Launcher

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Nova Launcher features and specs

No features have been listed yet.

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Nova Launcher videos

1 Power Tool to Customize Android Smartphones - Nova Launcher

More videos:

  • Review - Lawnchair 2 vs Nova Launcher - Full Comparison

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Nova Launcher and Zoho Desk)
Note Taking
100 100%
0% 0
Help Desk
0 0%
100% 100
LMS
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Nova Launcher and Zoho Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Nova Launcher and Zoho Desk

Nova Launcher Reviews

We have no reviews of Nova Launcher yet.
Be the first one to post

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    ๐Ÿ Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    ๐Ÿ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    ๐Ÿ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    ๐Ÿ Competitors: Zendesk, Salesforce Service Cloud
    ๐Ÿ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    ๐Ÿ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youรขย€ย™re interested in that too). Itรขย€ย™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, itโ€™s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Social recommendations and mentions

Based on our record, Nova Launcher seems to be a lot more popular than Zoho Desk. While we know about 11 links to Nova Launcher, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nova Launcher mentions (11)

  • Serious New Warning as Google AI Targets Billions of Private Messages
    Try installing a new launcher/home screen app, like Nova, instead of using the default: https://novalauncher.com/. - Source: Hacker News / 3 months ago
  • Google Pixel 7a customization
    I dont know. I hav android 14 installed but it was not possible for me https://ibb.co/p1grL9k. However I downloaded it from novalauncher.com direct and it works now. Source: 5 months ago
  • Do you use the Samsung default apps or do you use some of the Google default apps?
    I gave Lawnchair and Nova Launcher a try, but ended up back at OneUI. Nova offers a LOT of customizable options if that is what you want, but I thought it looked somewhat boring compared to Lawnchair and OneUI. Samsung's Good Lock mod (available in the Samsung Store) offers enough customization options that I was happy staying with OneUI. You can have all of then installed at the same time and flip around to see... Source: about 1 year ago
  • Platinum to anyone who can help with getting app icons
    I had to download this to be able to use widget on my budget androids. Source: about 1 year ago
  • How to move the search bar to the bottom like in Firefox?
    Check out Nova Launcher. The Nova search bar can be placed below the app drawer. You can add an icon for Google search to the right-hand side of the search bar. Source: over 1 year ago
View more

Zoho Desk mentions (1)

What are some alternatives?

When comparing Nova Launcher and Zoho Desk, you can also consider the following products

KISS Launcher - KISS is a fast launcher for your Android.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trebuchet - -b87a-4b6d-a7e5-024329d0006d.png TREBUCHET LAOS 15.1 LAUNCHER PORTING v8.1.0.22 Older version (from Cyanogenmod 13) Enjoy the new Lineage OS launcher on aโ€ฆ

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smart Launcher - The innovative launcher that makes your Android more intuitive and well organized.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!