Software Alternatives, Accelerators & Startups

Notion VS Zendesk

Compare Notion VS Zendesk and see what are their differences

Notion logo Notion

All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Notion Landing page
    Landing page //
    2023-09-12
  • Zendesk Landing page
    Landing page //
    2024-05-06

Notion videos

The Most Powerful Productivity App I Use - Notion

More videos:

  • Review - I switched to Notion for a week... Here's what happened!
  • Review - Notion is Truly an All-in-One Productivity Tool (App Review)

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Notion and Zendesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Notion and Zendesk

Notion Reviews

  1. As someone who's always on the lookout for the perfect productivity app, I was excited to try out Notion. It promises to be an all-in-one tool for everything from note-taking to project management to personal wikis.

    From the moment you open Notion, you can tell that it's different from other productivity apps. The interface is sleek and modern, and it's easy to navigate. The app is divided into pages, which can be customized with different templates to fit your needs. You can create to-do lists, databases, wikis, calendars, and more.

    One of the things I love about Notion is the ability to create relationships between pages. For example, you can create a database of your favorite books and then link to a page with your book reviews. Or you can create a to-do list and link to a page with notes about the task. This feature makes it easy to keep all of your information in one place and to connect related items.

    🏁 Competitors: Microsoft Loop
    👍 Pros:    Highly customizable|All in one|Collaboration|Cross platform
    👎 Cons:    Steep learning curve

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Notion is a popular alternative to Obsidian for its simplicity, minimalistic interface, and large community. On top of note-taking, you can use Notion as a task management tool to create simple to-dos or build a personal knowledge base. You can also embed links, images, videos, code snippets, etc. Notion also has bi-directional functionalities enabling you to interconnect...
Source: clickup.com
The 6 best note-taking apps in 2024
Notion integrates with Zapier, so you can connect it to thousands of other apps to do things like automatically generate GitHub or Jira issues from new Notion database items. Learn more about how to automate Notion, or check out these templates for inspiration.
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In fact, its lack of limitations may be a problem for some users. If you like to really get into the workings of a complex app and screw around with it until it does everything you want it to do — and then some — then you may want to check out Notion and play a bit with its features. (For example, I currently use Notion to track my various workflows and upcoming tasks.)...
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Notion compared to ClickUp: Notion allows users to interlink content between project boards. There’s no need for copying and pasting information as this interlinking connects already existing cards and allows easy access to information. Combined with notes, this leads to a robust database of valuable information that is surprisingly very useful for project...
Source: ayanza.com
Best Gitbook Alternatives You Need to Try in 2023
Another alternative to Gitbook is Notion. This all-in-one workspace allows users to organize notes, tasks, wikis, and more. If you are looking for a tool for internal collaboration, Notion is a good choice. It has a large community of users that share templates you can import to your account.
Source: www.archbee.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Notion seems to be a lot more popular than Zendesk. While we know about 438 links to Notion, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Notion mentions (438)

  • My blog post workflow
    I manage my non-work and work-adjacent tasks in Notion. Whenever I have an idea, regardless of how big or small or silly or achievable it is, I'll add it to Notion, and use labels to categorise it by type of output (e.g. blog, silly project, website update). Today I wanted to write a short post for my site. I clicked on the filtered blog post view, and selected this one (because I hoped it would be a quick one!). - Source: dev.to / 2 months ago
  • 6 AI tools that feels illegal to know🤖
    Notion.so redefines workspaces. With its intelligent organization and collaboration features, it's more than a productivity tool—it's a digital haven. Discover the art of streamlined and efficient teamwork. - Source: dev.to / 6 months ago
  • Dead Matter Refund Policy and Discord
    A quote as I could not directly send a discord screenshot and am not sure that people want to make an account at notion.so simply to see the FAQ:. Source: 8 months ago
  • UI frameworks are stuck in the last decade
    I work on a large SPA: https://notion.so It’s a document editing application. A document title might occur in the browser’s titlebar, in the header of the main editor, in a “mention” (a link to the document), and in multiple places in the user’s sidebar - like in both their “Favorites” section and in the the contents of their team. When the user edits the document title, we need to update all those UI bits to... - Source: Hacker News / 8 months ago
  • [H]Notion One Year Subscription Pro Account | unlimited storage unlimited uploads - $5 [W] Paypa/BTC/
    Notion (Notion.so) is an all-in-one workspace where you can write, plan, collaborate and get organized - it allows you to take notes, add tasks, manage projects & more. Imagine a lego structure. Notion provides the building blocks and you can create your own layouts and toolkit to get work done. Source: 8 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Notion and Zendesk, you can also consider the following products

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!