Software Alternatives, Accelerators & Startups

NodeBB VS Theysaid

Compare NodeBB VS Theysaid and see what are their differences

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NodeBB logo NodeBB

NodeBB Forum Software - A better community platform for the modern web. NodeBB is a next generation forum software that's free and easy to use.

Theysaid logo Theysaid

Conversational AI surveys, interviews, user tests, polls
  • NodeBB Landing page
    Landing page //
    2022-12-23
  • Theysaid TheySaid
    TheySaid //
    2025-09-08

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations.

Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

Theysaid

$ Details
Free Trial $49.0 / Monthly ("Essential" "1 seat license" "1 Active AI project")
Startup details
Country
United States
State
Utah
City
Lehi
Founder(s)
Chris Hicken, Lihong Hicken, Amy Long, Arnab K
Employees
20 - 49

NodeBB features and specs

  • Real-time Interaction
    NodeBB is built using Node.js and WebSockets, which allows for real-time interactions and live updates without the need for page refreshes.
  • Ease of Customization
    It offers a highly customizable setup with numerous plugins and themes available, enabling users to tailor their forums to specific needs.
  • Modern User Interface
    NodeBB features a sleek, modern, and responsive user interface that is mobile-friendly.
  • SEO Friendly
    NodeBB is designed with SEO best practices in mind, making it easier for forums to be crawled and indexed by search engines.
  • Scalability
    Due to its non-blocking nature and efficient handling of numerous connections, NodeBB scales well for large communities.
  • Active Development
    NodeBB is regularly updated and maintained by an active community and a dedicated development team.
  • Social Media Integration
    The platform includes excellent integration capabilities with social media platforms, allowing users to log in via various social accounts.

Possible disadvantages of NodeBB

  • Limited Ecosystem
    While NodeBB has a growing repository of plugins and themes, its ecosystem is not as extensive as some older platforms.
  • Complex Setup
    Setting up NodeBB can be complicated for users who are not familiar with Node.js and its ecosystem. It often requires a deeper understanding of server management.
  • Resource Intensive
    NodeBB can be resource-intensive, especially when dealing with large communities, which may require more powerful servers or more optimized configurations.
  • Dependency Management
    NodeBB's reliance on Node.js and npm means that you need to keep track of dependencies, which can sometimes lead to compatibility issues or security vulnerabilities.
  • Learning Curve
    For users not familiar with modern JavaScript frameworks and Node.js, there is a significant learning curve involved in managing and customizing NodeBB.
  • Cost of Plugins
    Some of the more advanced or premium plugins may have associated costs, which can add up depending on the features you need.

Theysaid features and specs

  • AI Surveys
    Conversational AI surveys that dig deeper to uncover the why behind every answer.
  • AI Interviews
    AI conducts adaptive interviews, asking smarter questions and adjusting in real time to uncover deeper insights.
  • 2-way voice
    Users speak to AI and complete their form with voice while AI reads questions aloud.
  • Usability Testing
    Ask users to do tasks, visit websites or prototypes, and get voice and video recordings.
  • AI Sidebar
    AI tells you what you've learned recently, suggests new projects, and answers questions.
  • AI Forms
    Now forms are beautiful with an optional AI assist mode to help users quickly fill out forms.
  • Conditional Logic
    Simple, intuitive branching logic still allows AI to ask follow-up questions.
  • Panel Recruiting
    Recruit feedback participants from our panel integrations, or bring your own panel.
  • Teach AI
    Give AI context about your company, pricing, and product by uploading any document.
  • Integrations
    Full-featured connectors with HubSpot, Salesforce, Slack, and more.
  • Free survey creator
    On the website, you can create or brainstorm your next project and then add it to your account.
  • Import surveys
    Import surveys from your ancient survey tools like Qualtrics, SurveyMonkey, or Typeform.
  • Templates
    The best templates for popular feedback types are available with one click.

Analysis of NodeBB

Overall verdict

  • NodeBB is a strong choice for those looking to implement a modern, scalable forum solution that can be customized to fit various needs.

Why this product is good

  • NodeBB is considered good by many because it offers a modern, real-time, and highly customizable forum experience. It is built on Node.js, leading to efficient handling of concurrent connections. Its plugin system allows extensive customization, while its responsive design ensures a seamless experience on both desktops and mobile devices. Additionally, it supports real-time notifications, social media integration, and has an active development community.

Recommended for

    NodeBB is recommended for businesses, communities, and developers who require a customizable and real-time forum solution. It's particularly suitable for tech-savvy users who want to leverage Node.js and those looking to integrate forums with existing web applications.

Analysis of Theysaid

Overall verdict

  • TheySaid (theysaid.io) is a solid AI-powered survey and feedback platform that uses conversational, interactive surveys to gather deeper customer insights than traditional static forms, making it a good choice for teams focused on customer experience and product feedback.

Why this product is good

  • Uses AI-driven conversational surveys that feel more like a dialogue, encouraging higher response rates and richer qualitative feedback
  • Automatically follows up on responses to dig deeper into customer sentiment without manual effort
  • Provides AI-generated summaries and actionable insights, saving teams time in analyzing feedback
  • Easy to set up and deploy surveys across multiple touchpoints such as websites, emails, and products
  • Helps uncover the 'why' behind customer opinions rather than just collecting surface-level ratings

Recommended for

  • Product teams seeking qualitative user feedback to guide roadmap decisions
  • Customer success and experience teams measuring satisfaction and reducing churn
  • SaaS companies wanting to gather in-app feedback conversationally
  • Marketing teams looking for deeper audience insights beyond standard surveys
  • Small to mid-sized businesses that want AI-assisted feedback analysis without heavy manual work

NodeBB videos

NodeBB reputation basics

Theysaid videos

TheySaid 3.0 Review โ€“ AI Customer Feedback Analysis & Voice-of-Customer Platform (2025)

More videos:

  • Review - Customer Survey Tool product review | Theysaid AI

Category Popularity

0-100% (relative to NodeBB and Theysaid)
Forums And Forum Software
Customer Feedback
0 0%
100% 100
Forums
100 100%
0% 0
Surveys
0 0%
100% 100

Questions & Answers

As answered by people managing NodeBB and Theysaid.

What makes your product unique?

Theysaid's answer:

Most surveys are dull and only scratch the surface. TheySaid turns surveys into conversations, asking real-time follow-ups, revealing the why behind every answer. This gives revenue leaders sharper visibility into customer needs, fueling faster, more confident business decisions that drive growth.

Why should a person choose your product over its competitors?

Theysaid's answer:

Most survey tools stop at collecting answers, giving leaders surface-level data thatโ€™s hard to act on. TheySaid turns feedback into real conversations with smart follow-ups, capturing the why behind customer behavior. This means revenue leaders donโ€™t just get data, they get clear action items: what to improve, where to double down, and how to reduce churn. And with insights delivered 10x faster, they can act quickly to capture growth opportunities and make confident business decisions.

How would you describe the primary audience of your product?

Theysaid's answer:

TheySaid is built for B2B leaders who rely on customer insights to drive growth. Our primary audience includes Customer Success teams, Revenue leaders, Product managers, and Marketing executives at SaaS and subscription-based businesses. They use TheySaid to uncover authentic customer sentiment, strengthen retention, and identify expansion opportunities.

What's the story behind your product?

Theysaid's answer:

Surveys were dead. Customers ignored them, response rates tanked, and leaders were left making decisions on scraps of data. Lihong Hicken and Chris Hicken saw the gap and built TheySaid, the first AI-powered conversational survey that actually listens. With AI interviews, live polls, and user testing alongside surveys, TheySaid captures the why behind every answer and instantly translates insights into clear action items. For revenue leaders, that means faster decisions, smarter growth moves, and insights delivered 10x quicker than any traditional tool.

Which are the primary technologies used for building your product?

Theysaid's answer:

TheySaid leverages advanced AI (natural language processing, machine learning, and generative AI), cloud infrastructure, and secure integrations with popular CRM and HR systems to deliver fast, scalable, and reliable insights.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NodeBB and Theysaid

NodeBB Reviews

  1. Gloryfrancis
    SPACEBAR COUNTER

    NodeBB is a next-generation discussion platform that utilizes web sockets for instant interactions and real-time notifications. NodeBB forums have many modern features out of the box such as social network integration and streaming discussions. NodeBB is an open source project which can be forked on GitHub.

  2. Scott Alan Miller
    ยท COO at NTG LLC ยท
    Best Forum Experience

    I was lucky enough to stumble on NodeBB in the early days right as we were transitioning a large user base from another forum and needed a platform that could handle the volume and speed of interactions that our users demanded. We took a big risk on NodeBB in 2014 when it was brand new and it has paid off in spades over the years. For seven years our users have consistently raved about ease of use and performance of the platform while on the back end we have been thrilled with the ease of management and low resource needs of hosting even for a site hitting hundreds of millions of hits per month. It is modern, regularly updated, has a great community and team behind it. We've always gotten lots of support and know that we made the right choice and continue to choose NodeBB as our forum of choice.

    ๐Ÿ Competitors: Discourse
    ๐Ÿ‘ Pros:    Ease of use|High performance|Great customer support|Open-source|Free|Scalable|Seo friendly

Theysaid Reviews

We have no reviews of Theysaid yet.
Be the first one to post

Social recommendations and mentions

Based on our record, NodeBB seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NodeBB mentions (4)

Theysaid mentions (0)

We have not tracked any mentions of Theysaid yet. Tracking of Theysaid recommendations started around Aug 2024.

What are some alternatives?

When comparing NodeBB and Theysaid, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Survicate - Collect feedback on your website and find out more about your visitors.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Dovetail - Mobile Cloud-Based Dental Software

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Sprig - Delivering locally-sourced, seasonal, sustainable lunches and dinners.