NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

DigitalBPM's answer:

DigitalBPM is built for founders, operations managers, and growing teams who need to automate workflows quickly, test ideas, and scale without worrying about per-task pricing. We focus on startups, SMBs, and forward-looking companies that value flexibility, cost control, and the ability to build custom integrations on their own.

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

DigitalBPM's answer:

DigitalBPM stands out with its pay-per-FlowBot model instead of the traditional pay-per-operation approach. This means businesses don’t need to worry about hidden task limits or unpredictable costs — they simply choose the number of FlowBots (digital workers) they need, and each FlowBot can run unlimited workflows.

Additionally, DigitalBPM allows users to:

• Create custom integrations with JSON specs, not just wait for pre-built connectors.

• Monitor performance and build dashboards in real-time.

• Scale from quick prototypes to production-ready automations without switching platforms.

In short, DigitalBPM is designed for predictability, flexibility, and faster experimentation.

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

DigitalBPM's answer:

DigitalBPM offers a new model for automation: pay per FlowBot, not per operation. This gives businesses predictable costs while still enabling unlimited workflow runs. On top of that, users can quickly build their own custom integrations with JSON specs, something most competitors don’t allow. It’s ideal for startups and teams who need flexibility, scalability, and cost control.

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

DigitalBPM's answer:

After more than a decade in tech and fintech leadership, our founder kept running into the same problems with automation tools: they were unstable, prone to breaking without warning, and built on a pricing model that punished growth. Instead of helping teams move faster, they often created new headaches.

That’s why DigitalBPM was built — to bring stability, transparency, and flexibility back to automation. With FlowBots, businesses get digital workers that run unlimited workflows at a predictable cost. And the vision goes further: in the next few years, DigitalBPM is set to surpass Zapier in the number of integrations, combining reliability with unmatched breadth.

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

DigitalBPM's answer:

Our product is powered by Erlang/OTP, the same technology behind telecom systems and WhatsApp. It’s designed for high availability, fault tolerance, and handling millions of concurrent processes — making it ideal for a stable automation platform.