
WhatsApp
Facebook Messenger
Digsby
Telegram
Jitsi
LINE
Miranda IM
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Turn Slack threads into a first-class interface for Intercom conversations. Reply in Slack, stay synced in Intercom.

Which is more popular?
Based on our record, Nimbuzz seems to be more popular. It has been mentioned 1 time since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | nimbuzzkuraakani.com | backreply.com |
| Pricing | — | |
| Company | — | Startup from Ireland |
| Listed in |
In their own words, as submitted to SaaSHub.


No description of Nimbuzz yet.
Your support team lives in Slack, but customer conversations live in Intercom. Backreply bridges the two: customers message through Intercom, your team responds from Slack, and replies sync back instantly. Key features: — Reply from Slack: Respond to conversations in Slack threads with full...
What each product offers, as listed by its team.


Possible disadvantages
No features have been listed yet.
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Nimbuzz, if operational, may still appeal to users who are interested in platforms that combine messaging, voice calling, and social interaction. However, users should explore current reviews and comparisons with other leading platforms like WhatsApp, Telegram, or Skype before making a decision.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Nokia E61 - Nimbuzz Review
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Nimbuzz and BackReply.
BackReply's answer:
Someone would choose BackReply if their team works primarily in Slack but still uses Intercom for customer messaging. It lets teams reply, assign, route, and collaborate inside Slack while syncing everything back to Intercom automatically, which reduces workflow friction and keeps customer communication consistent and tracked.
BackReply's answer:
BackReply is designed to turn Slack into a reliable reply interface for Intercom, so teams can answer customers directly from Slack threads while Intercom stays the system of record. It focuses on removing context switching, preventing duplicate or lost replies, and enforcing routing and ownership so each conversation has a clear response path.
BackReply's answer:
The main audience is customer support and customer-facing teams using both Slack and Intercom, especially SaaS teams or cross-functional teams where engineers, founders, or product staff sometimes help with support conversations directly inside shared Slack channels.
BackReply's answer:
BackReply was built by a team with years of SaaS integration experience who had previously built products like Rasayel, Interhubz, and Octopods. The team states they created BackReply because they personally experienced the pain of managing support across Slack and Intercom and validated the solution through interviews and real support usage.
Share your experience with using Nimbuzz and BackReply. For example, how are they different and which one is better?
Recommendations tracked on public social media and blogs since March 2021.


Just searched for it and it is still alive. And it is a Nepal based company. Source: over 5 years ago
Tracking BackReply since Feb 2026.
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