ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
ResQ Labs
FireHydrant.io
incident.io
Rootly
PagerDuty
Blameless
Pagerly.io
OpsGenie
ResQ is a Slack app that facilitate communication and incident responses all through incident channels. After the incident is over, engineers perform postmortems (retrospectives) using the web dashboard to ensure lessons are learned.
Managers and stakeholders also have insight on current and past incidents via the ResQ web dashboard. Data from ResQ can be used to improve your company's DORA metrics.
ngDesk ResQ LabsNo features have been listed yet.
No ResQ Labs videos yet. You could help us improve this page by suggesting one.
The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.