ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
FireHydrant.io
incident.io
ResQ Labs
VictorOps
OpsGenie
PagerDuty
Squadcast
Axolo for GitLab
ngDesk FireHydrant.ioNo FireHydrant.io videos yet. You could help us improve this page by suggesting one.
The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Based on our record, FireHydrant.io seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Looks like they use FireHydrant (https://firehydrant.com/) for their status page. But if FireHydrant is having issues, they'd need Stack Overflow. It's a terrible coincidence. - Source: Hacker News / 11 months ago
Slack and combined with an incident management tool like Blameless, FireHydrant, or ResQ will be able to keep track of your incident timeline without you having to do much. Source: about 1 year ago
Have you seen Firehydrant [1]? Not affiliated with them, but met the founders here in NYC and they seemed like great people. [1] https://firehydrant.com. - Source: Hacker News / over 1 year ago
These days there are many tools for SRE Incident Response like incident.io, Blameless, root.ly, FireHydrant, etc. PagerDuty also has built-in incident response capabilities. Source: over 1 year ago
These tips come from Ylan Muller, an avid Okta admin and certified consultant, member of the MacAdmins Slack Community, and the IT Manager at FireHydrant. - Source: dev.to / over 1 year ago
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ResQ Labs - Manage and resolve incidents in Slack.
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
VictorOps - We make on-call suck less & help teams to solve problems faster.