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ngDesk VS PagerTree

Compare ngDesk VS PagerTree and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

PagerTree logo PagerTree

On-Call. Simplified. PagerTree empowers teams to share oncall responsibility and respond faster when incidents occur.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • PagerTree OnCall Calendar
    OnCall Calendar //
    2024-03-12
  • PagerTree Alert Page
    Alert Page //
    2024-03-12
  • PagerTree Documentation
    Documentation //
    2024-03-12
  • PagerTree Critical Notifications
    Critical Notifications //
    2024-03-12

ngDesk features and specs

No features have been listed yet.

PagerTree features and specs

  • SMS & Voice Notifications: Yes
  • Bypass Do Not Disturb: Yes
  • Live Call Routing: Yes
  • Single Sign On (SSO): Yes

ngDesk videos

+ Add

Free Freshdesk Alternative: ngDesk

More videos:

PagerTree videos

+ Add

PagerTree Quick Start - Getting Started

More videos:

Category Popularity

0-100% (relative to ngDesk and PagerTree)

ngDesk

PagerTree

Incident Management
33 33%
Incident Management
67% 67
Notifications And Alerting
43 43%
Notifications And Alerting
57% 57
Monitoring Tools
25 25%
Monitoring Tools
75% 75
Site Reliability
28 28%
Site Reliability
72% 72

Questions and Answers

As answered by people managing ngDesk and PagerTree.

Why should a person choose your product over its competitors?

PagerTree's answer:

Simplicity to setup and pricing.

Who are some of the biggest customers of your product?

PagerTree's answer:

  • SAP
  • Amgen
  • City of Montreal

What makes your product unique?

PagerTree's answer:

Simplicity and Pricing. The tool does on-call really well.

How would you describe your primary audience?

PagerTree's answer:

IT organizations between 5-150 users.

User comments

Share your experience with using ngDesk and PagerTree. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and PagerTree

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

PagerTree Reviews

We have no reviews of PagerTree yet.
Be the first one to post

Social recommendations and mentions

Based on our record, PagerTree seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ngDesk mentions (0)

We have not tracked any mentions of ngDesk yet. Tracking of ngDesk recommendations started around Mar 2021.

PagerTree mentions (2)

What are some alternatives?

When comparing ngDesk and PagerTree, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

PagerDuty - Cloud based monitoring service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

VictorOps - We make on-call suck less & help teams to solve problems faster.

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

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