Software Alternatives & Reviews

ngDesk VS Netumo

Compare ngDesk VS Netumo and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Netumo logo Netumo

Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.
Visit Website
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Netumo Landing page
    Landing page //
    2021-12-01

Monitors your Sites' uptime, security, performance, Domain Name Expirations, and SSL Certificates 24/7. Netumo is not just an uptime monitor but a console to manage all your sites and ensure they are healthy. Check the performance of your site, the SEO and best practices as well as run vulnerability scans on the site.

Netumo also informs you if there is any downtime immediately via one of our integrated message platform, such as Email, SMS, Twilio, Webhooks, Slack, Webex and Microsoft Teams.

Start with a FREE Account today.

Netumo

Website
netumo.com
$ Details
freemium $9.0 / Monthly (Lite plan)
Platforms
Cloud Browser Android Google Chrome Azure
Release Date
2020 March

ngDesk features and specs

No features have been listed yet.

Netumo features and specs

  • Monitoring: Yes
  • SSL Monitoring: Yes
  • Twitter: Yes
  • SMS notifications: Yes
  • Email notifications: Yes
  • Slack Notifications: Yes
  • Microsoft Teams Notifications: Yes
  • RESTful API: yes
  • API Monitoring: Yes
  • Telegram Notifications: Yes
  • SaaS: Yes
  • Android App: Yes
  • Status Pages: Yes

ngDesk videos

Free Freshdesk Alternative: ngDesk

More videos:

Netumo videos

Netumo Overview

More videos:

Category Popularity

0-100% (relative to ngDesk and Netumo)
Incident Management
100 100%
0% 0
Monitoring Tools
3 3%
97% 97
Notifications And Alerting
Website Monitoring
0 0%
100% 100

Questions and Answers

As answered by people managing ngDesk and Netumo.

What makes your product unique?

Netumo's answer:

Netumo is not just an uptime monitoring platform. It offers more as uptime is just one part of a healthy website. Security, SEO checks and more are all as important.

Why should a person choose your product over its competitors?

Netumo's answer:

Netumo is unique as it offers various checks that truly check the if a website is healthy such as the vulnerability assessment, the performance, and more. It not only gives the problem but provides points on how to solve the issues.

How would you describe your primary audience?

Netumo's answer:

Any organization that has multiple websites and portals that need to be monitored and checked that they are running smoothly.

-Web Developers -Web Agencies -IT Departments that manage multiple portals and websites

What's the story behind your product?

Netumo's answer:

Netumo started as we saw a gap in the market from online tools that just check uptime and do not check other aspects of a website. It is vital for any organization that manages multiple websites to have a central console where they can see them all and check them not just that they are alive, but their security is fine and that they are truly healthy.

Which are the primary technologies used for building your product?

Netumo's answer:

Netumo is running on Microsoft Azure. It also does use several open source technologies to keep some checks running smoothly such as Lighthouse from Google Chrome, Nuclei, and also Azure Open AI.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Netumo

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    ๐Ÿ Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    ๐Ÿ Competitors: Zendesk, Zoho CRM

Netumo Reviews

  1. Must have Monitoring Tool

    A tool that I've introduced at my work place and for sure made it a lot easier for staff (DevOps/SysOps/NOCs/Managers,etc) to monitor Domains, Hosts, APIs, SSL Certs and more. Highly recommended to have this monitoring buddy at hand :)

  2. Great tool for a fraction of what you pay for competitors

    Netumo is a very flexible tool that has all the features of any website monitoring service at a fraction of the price! My preferred feature is the Keyword Content Notification, where Netumo not only checks if the site is up but can check for certain content! Highly Recommended!

    ๐Ÿ Competitors: Pingdom
    ๐Ÿ‘ Pros:    Good price|Feature rich|User friendly interface|Great user experience|Reliable
    ๐Ÿ‘Ž Cons:    Mobile app needs to catch up to web app
  3. Very reliable and unbelievable prices!

    I thought Netumo was very useful for me. Was always notified when my website had issues. I liked the new UI very much and also found the new response time report very useful. Very easy to use and very good value for money especially since the prices were very affordable. Being a student I thought the free plan was very convenient to test out my new website.


Top 48+ Best Website Monitoring Software
Netumo monitors your websites and checks itโ€™s content based on a frequency you set. As soon as something happens you get immediately notified via Email/SMS/Twitter.

What are some alternatives?

When comparing ngDesk and Netumo, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teamsโ€™ delivery with a unified platform.

ServerSuit - ServerSuit is a browser based program that enables remote Linux administration, monitoring, website hosting, and server setup automation.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UptimeRobot - Free Website Uptime Monitoring

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.