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Nextiva VS LobbyStack

Compare Nextiva VS LobbyStack and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. Itโ€™s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. sponsored
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

LobbyStack logo LobbyStack

Never miss a call with LobbyStack, the open-source AI receptionist. Answer questions, qualify leads, book appointments, and route urgent calls 24/7.
  • Nextiva Landing page
    Landing page //
    2023-03-13
  • LobbyStack Home Page
    Home Page //
    2026-05-13
  • LobbyStack Calls Page
    Calls Page //
    2026-05-13
  • LobbyStack Detailed call
    Detailed call //
    2026-05-13
  • LobbyStack AI Settings Page
    AI Settings Page //
    2026-05-13
  • LobbyStack Services Page
    Services Page //
    2026-05-13
  • LobbyStack Add Rule
    Add Rule //
    2026-05-13
  • LobbyStack Analytics Page
    Analytics Page //
    2026-05-13
  • LobbyStack Settings Page
    Settings Page //
    2026-05-13
  • LobbyStack Notifications Page
    Notifications Page //
    2026-05-13

LobbyStack is the open-source AI receptionist for calls, texts, and appointments.

Missed calls, slow replies, and manual scheduling cost small businesses real revenue. LobbyStack gives your business a 24/7 AI front desk that answers phone calls, responds to SMS messages, books appointments, handles reschedules and cancellations, and knows when to transfer the conversation to a human.

With LobbyStack, customers can call or text your business number and get help right away. The AI receptionist can answer common questions, collect caller details, take messages, qualify requests, offer available appointment times, send confirmations, and create follow-up tasks for your team.

Teams manage everything from a web dashboard: business hours, services, availability, receptionist instructions, phone numbers, call history, transcripts, recordings, tasks, and customer conversations. You can train the receptionist with your business details, FAQs, policies, documents, and website content, so it answers from approved information instead of guessing.

LobbyStack is built for appointment-based and service businesses that depend on fast customer response, including local services, professional services, repair businesses, agencies, consultants, clinics, wellness teams, salons, studios, and other teams that handle recurring customer calls and bookings.

Unlike most AI receptionist tools, LobbyStack is open source and self-hostable. Use the hosted cloud version when you want everything managed for you, or run it on your own infrastructure when you need more control.

Use LobbyStack to:

  • Stop losing revenue from unanswered calls
  • Reply to customers faster
  • Automate appointment booking and follow-ups
  • Reduce front desk workload
  • Keep control of your data and workflows

LobbyStack is an open-source alternative to Myaifrontdesk, Upfirst, Goodcall, Phonely, and other closed AI receptionist platforms.

Nextiva

Website
nextiva.com
Pricing URL
Official Nextiva Pricing
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States
Edit details

LobbyStack

Website
lobbystack.com
Pricing URL
Official LobbyStack Pricing
$ Details
freemium
Platforms
Web
Release Date
2026 May
Startup details
Country
Canada
State
Quebec
City
Quebec
Founder(s)
Raphaรซl Morency
Employees
1 - 9
Edit details

Nextiva features and specs

  • Comprehensive Features
    Nextiva offers a wide range of features like VoIP phone service, team collaboration tools, customer relationship management (CRM), and analytics, making it a strong all-in-one communication solution.
  • Scalability
    The platform is highly scalable, accommodating small businesses to large enterprises, allowing growth without the need to switch providers.
  • Reliable Uptime
    Nextiva is known for its reliable uptime and robust infrastructure, ensuring minimal disruptions to business communications.
  • User-Friendly Interface
    The platform is designed with ease of use in mind, providing an intuitive interface that reduces the learning curve for new users.
  • Good Customer Support
    Nextiva is highly rated for its customer support, offering various support channels including phone, email, and chat.

Possible disadvantages of Nextiva

  • Cost
    Nextiva can be relatively expensive compared to other VoIP service providers, particularly for small businesses or startups with limited budgets.
  • Initial Setup
    Some users report that the initial setup and configuration can be complicated and time-consuming.
  • Limited International Presence
    Nextiva's services are primarily focused on the U.S. market, which may be a limitation for businesses with a significant international presence.
  • Feature Overload
    While comprehensive, the extensive range of features can be overwhelming for some users, particularly those who might only need basic functionalities.
  • Integration Issues
    Some users have reported issues with integrating Nextiva with other third-party software or tools, which could be a hindrance for businesses relying on specific integrations.

LobbyStack features and specs

  • Streamlined Visitor Management
    LobbyStack offers a digital visitor management system that simplifies the check-in process for guests, reducing wait times and manual paperwork at front desks.
  • Modern Interface
    The platform features a clean, user-friendly interface that is easy for both administrators and visitors to navigate, minimizing training time for staff.
  • Customizable Branding
    Businesses can customize the check-in experience with their own branding, logos, and messaging, creating a more professional and cohesive visitor experience.
  • Security Features
    The system includes features like visitor badges, notifications to hosts, and potentially ID verification, helping improve workplace security and compliance.
  • Cloud-Based Accessibility
    Being cloud-based allows administrators to manage visitor logs and settings remotely, providing flexibility for businesses with multiple locations or remote management needs.

Analysis of Nextiva

Overall verdict

  • Overall, Nextiva is generally regarded as a strong choice for businesses looking for a reliable and feature-rich VoIP and communication solution. Positive customer feedback regarding service performance and customer support bolsters its reputation as a top contender in the business communications market.

Why this product is good

  • Nextiva is often praised for its comprehensive suite of communication tools that include voice, video conferencing, mobile apps, and messaging solutions. It boasts a user-friendly interface, reliable customer support, and robust integration capabilities with various business tools. The service aims to enhance business communication and collaboration, making it a popular choice among small to medium-sized businesses. Reviews also highlight its scalability, allowing businesses to grow without significant changes to their communication systems.

Recommended for

    Nextiva is recommended for small to medium-sized businesses that require a dependable, scalable, and easy-to-use communication platform. It's particularly suited for companies that value seamless integration with other business tools, prioritize strong customer support, and are looking for a unified communication solution that can grow with their business needs.

Analysis of LobbyStack

Overall verdict

  • LobbyStack appears to be a solid, modern visitor management solution that offers an easy-to-deploy digital front-desk experience for offices and facilities, though as with any SaaS tool, its value depends on your specific integration needs and budget.

Why this product is good

  • Streamlines visitor check-in with digital badges, reducing front-desk paperwork
  • Offers customizable workflows for guest registration, NDAs, and notifications
  • Provides real-time visitor logs and analytics for security and compliance
  • Integrates with common calendar and communication tools to notify hosts instantly
  • Cloud-based setup allows quick deployment across multiple office locations
  • Scalable pricing tiers suited to small businesses up to larger enterprises

Recommended for

  • Small to medium-sized businesses looking to modernize front-desk operations
  • Multi-location companies needing centralized visitor management
  • Offices requiring compliance tracking (e.g., NDAs, health screenings)
  • Facilities management teams wanting real-time visitor analytics
  • Organizations aiming to reduce manual sign-in processes and improve security

Nextiva videos

+ Add

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

LobbyStack videos

No LobbyStack videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Nextiva and LobbyStack)

Nextiva

LobbyStack

Communication
100 100%
Communication
0% 0
AI Call Answering
0 0%
AI Call Answering
100% 100
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nextiva and LobbyStack

Nextiva Reviews

Teliqon vs Nextiva: Global Cloud Communication With Flexible Business Integration
Nextiva supports business SMS, team messaging and customer communication workflows within its UCaaS and contact center ecosystem. Bulk SMS infrastructure and telecom messaging services are more limited compared to dedicated messaging providers and are generally tied to communication services.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Source: blog.hubspot.com
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextivaโ€™s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but thatโ€™s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
Source: virtual-phone-systems.bestreviews.net
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextivaโ€™s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com

LobbyStack Reviews

We have no reviews of LobbyStack yet.
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What are some alternatives?

When comparing Nextiva and LobbyStack, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

My AI Front Desk - My AI Front Desk is a virtual receptionist software for businesses to automate appointment scheduling and customer service over the phone 24/7. Customers can text it, call it, ask it complex questions, and it talks just like a human receptionist.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Upfirst AI - Never miss another call with the affordable AI answering service designed for small businesses.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

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