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NAKIVO Backup & Replication VS Freshdesk

Compare NAKIVO Backup & Replication VS Freshdesk and see what are their differences

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NAKIVO Backup & Replication logo NAKIVO Backup & Replication

NAKIVO Backup & Replication offers a complete data protection feature set, including local and offsite VM backup and replication, support for live applications & databases.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • NAKIVO Backup & Replication Landing page
    Landing page //
    2022-12-24

Developed specifically for VMware vSphere, NAKIVO Backup & Replication delivers complete data protection for vCenter-managed and standalone ESXi workloads. With enterprise-grade functionality, the software solution provides efficient backups and ensures that your VMs, applications and data are recoverable within minutes. NAKIVO Backup & Replication fulfills all the requirements of today’s agile IT infrastructures by simplifying vSphere data protection, improving VM backup performance and ensuring data recovery.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

NAKIVO Backup & Replication videos

No NAKIVO Backup & Replication videos yet. You could help us improve this page by suggesting one.

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Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to NAKIVO Backup & Replication and Freshdesk)

NAKIVO Backup & Replication

Freshdesk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Storage
100 100%
Cloud Storage
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NAKIVO Backup & Replication and Freshdesk

NAKIVO Backup & Replication Reviews

Best Hyper-V Management Tools for Your Virtual Environment
NAKIVO Backup & Replication is a fast, effective, and reliable solution which can protect your virtual environment for a fraction of the price. Its rich feature set allows you to protect Hyper-V, VMware, and AWS EC2 environments with a single product, requiring minimum input on your part. By installing NAKIVO Backup & Replication, you can get access to multiple data...
Source: www.nakivo.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NAKIVO Backup & Replication mentions (0)

We have not tracked any mentions of NAKIVO Backup & Replication yet. Tracking of NAKIVO Backup & Replication recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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What are some alternatives?

When comparing NAKIVO Backup & Replication and Freshdesk, you can also consider the following products

Acronis Backup and Recovery - Acronis Backup is a data recovery solution that offers more ways of storing and recovering drives, folders and files as compared to other similar solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SolarWinds Backup - Modern server backup software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MSP360 - MSP360 (CloudBerry) Backup is a platform that comes with a managed backup service and delivers data protection to users.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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