Nailted is already helping thousands of people improve their employee experience, and now we are launching the official integration with Slack, which will make it much easier to stay on top of your team.
A set of tested Feedback dynamics, such as giving recognition or sending suggestions to the company. It's much easier for the team because it's integrated into their day-to-day work, and for the company, it results in a better engagement rate.
✌️ Understand your people better with real-time people analytics, start with eNPS and more than 40 KPIs. Use our lightweight built-in survey questions or customize yours if you prefer.
🤝 Involve your managers easily by giving them specifically designed tools to help them on a daily basis, with 1:1 meetings, for example. Get each of your managers to adopt this habit in your company and prevent an inconsistent and unwanted culture.
👏 Motivate your people and develop friendships, build up a positive feedback culture, encourage fellowship, and create good vibes among the team.
Try it! It is free!
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than Nailted. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Nailted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The app (Nailted), is an employee engagement software. The problem is that I feel it is not techy enough or B2C (which I see to be a pattern), would you guys have any feedback or tips? Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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