π Streamlined Appointment Scheduling via Text Messagesπ Eliminate the hassle of phone calls. With our AI receptionist, customers can effortlessly schedule appointments through text messages, improving convenience for both you and your clients.
π€ Custom Workflows: Tailor It to Your Needs! π€ Tailor the AI's responses to specific scenarios or requests, offering a personalized experience that aligns with your business goals.
π Incorporate Your Business Knowledge Base: Make It Yours! π Equip the AI with your unique business knowledge, ensuring it provides customized information and maintains the tone that suits your brand.
π Comprehensive Admin Dashboard: Full Control in One Place! π Monitor and optimize your interactions with ease. Our admin dashboard provides access to call logs, text logs, voicemails, and transcripts, giving you valuable insights into customer interactions.
π² Affordable Pricing: Only $45 per Month! π² Unlock all these remarkable features for an unbeatable monthly rate of just $45. Bid farewell to costly human receptionists and say hello to enhanced efficiency and savings.
Honestly pretty helpful. I like the workflows feature the best. I wish it replied faster though.
The voice could be a bit better, but does save me hours everyday
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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