Mondly is a leading language learning company and its award-winning apps helped more than 35 million people in over 190 countries to learn new languages. Available in 33 languages, the Mondly mobile apps have a 4.7/5 star rating in the App Store and Google Play from more than 1,000,000 customer reviews.
By combining voice chatbot, speech recognition, virtual reality and augmented reality, Mondly offers instant immersion, feedback on pronunciation, suggestions that enrich learners’ vocabulary, and interactive scenarios that make language learning fun and incredibly easy. Using this approach, Mondly gives its users competence and confidence to speak a new language in record time by reinventing a well-known concept: learn through play
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Mondly. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Digital courses like Duolingo, Rosetta Stone (both have versions of their products to help kids learn foreign languages), Mondly Kids or FluentU;. Source: almost 3 years ago
I use a combination of mondly and preply. They work pretty well together. Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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