Software Alternatives, Accelerators & Startups

MOM Provider VS Freshdesk

Compare MOM Provider VS Freshdesk and see what are their differences

MOM Provider logo MOM Provider

AI powered Simple, flexible and powerful booking software for your business.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • MOM Provider Booking Panel
    Booking Panel //
    2024-01-06
  • MOM Provider Dashboard
    Dashboard //
    2024-01-06
  • MOM Provider Payment Page
    Payment Page //
    2024-01-06
  • MOM Provider POS
    POS //
    2024-01-06
  • MOM Provider Service List
    Service List //
    2024-01-06

Introduction to MOM: Welcome to MOM Provider App - Your Gateway to Expanding Your Service Business!

Are you a service provider looking to thrive in the digital age? Look no further! MOM Provider App is your ultimate solution for seamless service provision and business growth.

🚀 Instant Visibility: Join our platform and instantly showcase your services to a vast online audience.

💼 Effortless Booking: Simplify service booking with our intuitive interface. Customers can book your services in a few clicks, thanks to our user-friendly design.

🌍 Local & Global Reach: Reach customers not only in your local area but also expand your business globally. Our platform connects you with potential clients from around the world.

💰 Secure Payments: Worried about payments? MOM Provider App ensures secure and hassle-free transactions, with funds directly deposited into your company account.

📈 Data-Driven Growth: Make informed decisions with our powerful analytics tools. Track performance, analyze trends, and refine your services for maximum profitability.

Join MOM Provider App today and take your service business to new heights. Don't miss out on the digital revolution – sign up now and watch your business soar!"

  • Freshdesk Landing page
    Landing page //
    2022-01-28

MOM Provider features and specs

  • 0% Commission: Yes
  • Analytics & Reports: Yes
  • Appointment Scheduling: Yes
  • Agent Management: Yes
  • Service at customer location: Yes
  • Direct Payment to Bank: Yes
  • Booking Dashboard: Yes
  • Promotion and Loyalty Programs: Yes
  • Cloud POS: Yes
  • Automated Invoicing: Yes
  • Global Payment Support: Yes

Freshdesk features and specs

No features have been listed yet.

MOM Provider videos

No MOM Provider videos yet. You could help us improve this page by suggesting one.

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to MOM Provider and Freshdesk)
Booking Software
100 100%
0% 0
Customer Support
0 0%
100% 100
Appointment Booking
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing MOM Provider and Freshdesk.

What makes your product unique?

MOM Provider's answer

MOM Provider enables you to book appointment at customer location and enable you and your client to have complete visibility. It also allows your agent to upsell services at the customer location

Why should a person choose your product over its competitors?

MOM Provider's answer

Why Choose MOM To Create Your Profile? • 0% Commission: MOM Provider App is dedicated to supporting service providers without taking any commission from their earnings. This means you keep 100% of what you earn, helping you maximize your profits. • Analytics & Reports: Gain valuable insights into your business performance with our robust analytics and reporting tools. Track key metrics, understand customer behavior, and make data-driven decisions to optimize your services and grow your revenue.

• Appointment Scheduling: Streamline your operations with our intuitive appointment scheduling feature. Easily manage bookings, set availability, and provide your customers with a convenient way to schedule your services.

• Agent Management: Efficiently assign agents to customer locations, ensuring timely service delivery. MOM Provider App allows you to oversee your workforce effectively and optimize agent allocation for improved customer satisfaction.

• Service at Customer Location: Meet your customers where they are. With the MOM Provider App, you can offer services directly at your customer's location, enhancing convenience and accessibility.

• Direct Payment to Bank: Say goodbye to payment delays. We facilitate direct payments to your bank account, ensuring you receive your earnings promptly and securely.

• Booking Dashboard: Stay organized with a user-friendly booking dashboard. Manage your appointments, track upcoming services, and access customer information all in one place.

• Promotion and Loyalty Programs: Boost your business with our promotion and loyalty program features. Create enticing offers, coupons, and loyalty rewards to attract and retain customers, driving growth and customer satisfaction.

• Cloud POS (Point of Sale): Simplify your transactions with our Cloud POS system. Accept payments seamlessly, generate receipts, and manage your finances efficiently, all from one platform.

• Automated Invoicing: Save time and reduce administrative burdens with automated invoicing. Generate invoices for your services effortlessly, ensuring accuracy and professionalism in your billing process.

• Global Payment Support: Expand your reach beyond borders with our global payment support. Accept payments with multiple providers like Stripe, PayPal, Phonepe, Razorpay in multiple currencies, catering to customers worldwide and unlocking new revenue opportunities.

The MOM Provider App is designed to empower service providers with a comprehensive suite of tools and features. By offering 0% commission, powerful analytics, and a seamless booking experience, we aim to help you grow your business, increase your revenue, and thrive in today's competitive market.

How would you describe your primary audience?

MOM Provider's answer

Who can use MOM provider app?

Industry Description Salon Hair salons, beauty spas, and wellness centers offering services like haircuts, massages, facials, and more. Laundry Convenient laundry services providing solutions for washing and caring for clothes and linens. Recovery Vehicle recovery services specializing in aiding stranded motorists with flat tire repairs, jump-starts, and more. Yacht Yacht rental and charter services for luxurious experiences on the water, including parties and leisure cruises. Dial-A-Battery Rapid-response services for dead or malfunctioning vehicle batteries, offering replacements and jump-starts. Car Wash Car washing services that provide professional and convenient cleaning options for vehicles. Handyman Skilled professionals offering a range of home repair and maintenance services, including plumbing and carpentry. Pet Services Services for pets, including grooming, training, pet-sitting, and dog walking, ensuring the well-being of pets. Cleaning Cleaning services for homes and offices, offering regular, deep, and specialized cleaning for hygiene. Repair - Watch, Shoes Specialists in repairing and restoring watches and shoes, extending the life and appearance of cherished items.

What's the story behind your product?

MOM Provider's answer

MOM Provider is an integral part of the MOM App ecosystem, offering a platform for service providers to connect with customers and offer their services seamlessly. The concept behind MOM Provider was born out of a vision to create an all-in-one solution that caters to the needs of both buyers and sellers in the online marketplace.

Here's a brief overview of the story behind MOM Provider:

Identifying a Gap: The MOM App team recognized a gap in the market for service providers who needed a digital platform to efficiently offer their services and manage customer interactions. Many local service businesses struggled with the transition to the digital world.

Enabling Local Service Providers: MOM Provider was conceptualized as a means to empower local service providers, from plumbers and electricians to hair salons and fitness trainers, to offer their services online. The aim was to bridge the gap between these businesses and potential customers.

Streamlined Service Booking: The team understood that consumers were increasingly seeking convenience when booking services. MOM Provider was designed to streamline the booking process, allowing customers to easily find and book services from trusted local providers.

Agent Assignment and Payment Processing: One of the unique features of MOM Provider is the ability to assign agents directly to customer locations. This feature enhances the customer experience and builds trust. Secure payment processing to the company account ensures that service providers receive their earnings promptly.

Scalability and Global Reach: From the beginning, scalability was a key consideration. MOM Provider was built to accommodate businesses of all sizes, from small local service providers to larger enterprises. This versatility allows for local and global expansion, connecting service providers with a broader customer base.

Continuous Improvement: Our commitment is to continuously improve and evolve MOM Provider based on current trends and customer feedback. This involves incorporating cutting-edge technology, refining the user experience, and offering data-driven insights to help service providers grow their businesses.

In essence, MOM Provider is a pivotal component of the MOM App ecosystem, bringing local service providers into the digital age and providing customers with a convenient and trustworthy way to access a wide range of services. Our goal is to continue to innovate and grow the MOM App ecosystem, driving revenue and success for our partners and stakeholders.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MOM Provider and Freshdesk

MOM Provider Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MOM Provider mentions (0)

We have not tracked any mentions of MOM Provider yet. Tracking of MOM Provider recommendations started around Oct 2023.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing MOM Provider and Freshdesk, you can also consider the following products

Fresha Salon Software - Fresha Salon Software lets you handle your salon business from inventory management to client bookings and from marketing to payments.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Vagaro - Vagaro is a salon software for booth renters, small salons, or multi-locations.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MINDBODY - Find and book fitness and beauty classes near you.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.