Software Alternatives, Accelerators & Startups

Mimo VS Freshdesk

Compare Mimo VS Freshdesk and see what are their differences

Mimo logo Mimo

Learn how to code on your iPhone📱

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Mimo Landing page
    Landing page //
    2023-10-09
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Mimo

Release Date
2016 January
Startup details
Country
Austria
State
Wien
City
Vienna
Founder(s)
Dennis Daume
Employees
10 - 19

Mimo videos

Learn to code with an app? Mimo - The app review show Ep 8

More videos:

  • Review - Can you learn to code with an app? Mimo: Learn to Code - 1 year review
  • Review - Velxtech Mimo Kit - Leafly Reviews

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Mimo and Freshdesk)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Tool
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Mimo and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Mimo and Freshdesk

Mimo Reviews

  1. Mimo The Minimalistic looking app

    been using mimo for a time and finished Python course as a noob, i can say it's a good experience since they made the course like having a bike with third wheel which is great for home learners, your brain not ready to debug something you don't know, that stage also is tought as a last lesson, how to debug your program, my experience was all in all great, and this coming from me a Lazy Person :)

    👍 Pros:    Easy to use|Solid learning method|Repetitive questions explaination|Constantly improving
    👎 Cons:    English language only

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Mimo should be more popular than Freshdesk. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mimo mentions (21)

  • Recommend a mobile app to learn JavaScript - HTML and CSS as well.
    Mimo is an excellent learning app and beginner friendly. Source: over 1 year ago
  • Is going to collage even worth it if AI is going to replace us anyways?
    Web and Python Development: https://getmimo.com (Checkout out the website version). Source: over 1 year ago
  • Supplement learning on my phone
    I think what you are looking for is: https://getmimo.com/ (there might be some similar ones). Source: almost 2 years ago
  • 100 Days of Code : Day 1 to 5
    Mimo : an application, when I don't have too much time or don't have access to my PC. - Source: dev.to / almost 2 years ago
  • React-Redux Roadmap Zero to Advanced: Part 1 🚀
    Mimo App: Learning to code can be easy and fun. Start learning now! (getmimo.com) Beginners can use this app to build your basic foundation on HTML, CSS, JS. Backend developers who deliberately suck at front-end can also use this app to get clarity on the basics. - Source: dev.to / almost 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Mimo and Freshdesk, you can also consider the following products

SABnzbd - SABnzbd is a free/open-source cross-platform binary newsreader written in Python.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NZBGet.com - Fast, reliable, and feature-packed NZB downloader.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Newshosting - Join with any administration arrange and get finish access to the simple to-utilize Newshosting Usenet Browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!