Microsoft Power BI VS Freshdesk

Microsoft Power BI Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Microsoft Power BI mentions (17)

• Unified Analytics Platform: Microsoft Fabric

  Microsoft Fabric is currently in preview and provides data integration, engineering, data warehousing, data science, real-time analytics, applied observability, and business intelligence under a single architecture by integrating services such as Azure Data Factory, Azure Synapse Analytics, Data Activator, and Power BI. In addition, it comes with a SaaS, multi-cloud data lake called "OneLake" that is built-in and... Source: 11 months ago

• NSS Data Analytics Program Question

  I'd suggest spending some time learning the material before you invest thousands in tuition only to find that you don't like it or aren't good at it. Download Tableau Public or Power BI and force yourself to use them for a few months. That's how I taught myself R. Source: about 1 year ago

• Why Is Data Analytics Important?

  Discover why business analytics is crucial for your business and how to utilise data analytics and PowerBI to make informed and data-backed decisions! Source: about 1 year ago

• Cloud dB reporting tool?

  Power BI is popular... But for table reports with Excel/PDF export you can use Pebble Reports. Source: about 1 year ago

• Asking for guidance on migrating to a database from Excel

  Yes, MySQL can do the job. You can use Airforms to do data entry. No need to learn MySQL syntax. You will also need a reporting tool, such as Power BI. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago