Microsoft Dynamics

Website

dynamics.microsoft.com

Pricing URL

-

$ Details

-

Platforms

-

Release Date

-

Categories

#CRM #ERP #Accounting & Finance #Accounting

Startup details

Country

United States

Sighthem

Website

sighthem.com

Pricing URL

Official Sighthem Pricing

$ Details

freemium $53.0 / Monthly ("CRM", "Lead to customer: the entire sales side")

Platforms

Web Cloud SaaS PWA

Release Date

2026 January

Categories

#Business & Commerce #Sales And Marketing #Sales Workflow #Lead Generation #Prospecting #CRM #ERP #APIs #AI

Startup details

Country

Turkey

State

Istanbul

City

Buyukcekmece

Founder(s)

Ali Yıldırım

Employees

1 - 9

Microsoft Dynamics features and specs

• Integration with Microsoft Products
  Microsoft Dynamics seamlessly integrates with other Microsoft products such as Office 365, Power BI, and Azure, offering a unified and streamlined experience for users.
• Scalability
  The platform is highly scalable, making it suitable for businesses of various sizes, from small startups to large enterprises.
• Customization
  Microsoft Dynamics offers extensive customization options, allowing businesses to tailor the software to meet their specific needs and workflows.
• Cloud and On-Premise Options
  The solution is flexible, offering both cloud-based and on-premise deployment options to suit different business preferences and regulatory requirements.
• AI and Advanced Analytics
  With built-in AI capabilities and advanced analytics, Microsoft Dynamics helps businesses make data-driven decisions and gain deeper insights into their operations.

Possible disadvantages of Microsoft Dynamics

• Cost
  The cost of implementing and maintaining Microsoft Dynamics can be high, especially for small to medium-sized businesses.
• Complexity
  Due to its extensive features and capabilities, the platform can be complex to set up and use, requiring substantial training and expertise.
• Customization Can Be Time-Consuming
  Although customization is a major advantage, it can also be time-consuming and may require professional services, which can add to the overall cost.
• Updates and Maintenance
  Regular updates and maintenance are necessary to keep the system running smoothly, which can be a burden on IT departments and may cause occasional disruptions.
• Learning Curve
  New users may find the initial learning curve steep due to the platform's wide range of functionalities and customization options.

Sighthem features and specs

• AI-Powered B2B Lead Search
  Finds potential buyers, suppliers and business partners by country, industry and product criteria for targeted international prospecting.
• CRM and Sales Pipeline
  Manages leads, customers, opportunities, follow-ups, tasks and sales stages in one shared workspace.
• AI Lead Scoring
  Evaluates lead quality, engagement and available company data to help sales teams prioritize the most promising opportunities.
• Email Finder and Verification
  Discovers professional email addresses and verifies deliverability before leads are added to campaigns or sales sequences.
• Business Card OCR
  Scans business cards at trade fairs or meetings and automatically converts the extracted contact information into structured CRM leads.
• WhatsApp CRM
  Connects WhatsApp conversations with lead and customer records so messages, media and sales context remain visible on the same timeline.
• WhatsApp AI Autopilot
  Uses a company-specific knowledge base to answer inbound WhatsApp questions, collect lead information and escalate uncertain conversations to the team.
• AI Website Chatbot
  Adds a branded AI chat widget to company websites to answer visitor questions, capture leads and route conversations into Sighthem CRM.
• Custom Chatbot Knowledge Base
  Lets teams create workspace-specific FAQs and business information that the website and WhatsApp AI assistants use when generating answers.
• Built-In Business Calling
  Allows users to call leads and customers directly from Sighthem using browser-based WebRTC or connected phone workflows.
• Bridge Calling
  Calls the sales representative first and automatically connects the customer after the representative answers.
• Call Recording
  Records business calls where enabled, plays the configured compliance announcement and stores the recording with the related CRM record.
• AI Call Transcription
  Converts recorded conversations into searchable text and keeps the transcript connected to the relevant lead or customer.
• AI Call Summaries and Action Items
  Generates concise call summaries, identifies follow-up actions and can translate conversations between Turkish and English.
• Unified Communication Timeline
  Brings calls, transcripts, WhatsApp messages, emails, notes, tasks and follow-ups together on each lead or customer record.
• Distributor and Dealer Network Management
  Organizes domestic and international distributors by country, sector and product while tracking communication, opportunities, orders and performance.
• Email Campaigns
  Sends segmented email campaigns using reusable templates, personalized fields, saved audiences and delivery analytics.
• Automated Sales Sequences
  Runs multi-step follow-up sequences with scheduled emails, delays, conditions and engagement-based branching.
• CRM Workflow Automation
  Automates tasks and sales actions when events such as lead creation, status changes, inactivity or order updates occur.
• Quotations and Proforma Invoices
  Creates multi-currency quotations and proforma invoices with products, prices, payment terms, Incoterms and revision history.
• Sales order management
  Converts approved quotations into sales orders and tracks order lines, quantities, delivery dates, payment status and operational progress.
• Multi-Currency Price Lists
  Maintains customer-specific and quantity-based price lists in currencies such as EUR, USD, TRY and GBP.
• International Trade Data
  Keeps Incoterms, HS codes, countries of origin, payment terms, currencies and shipping details connected to commercial records.
• Inventory and Multi-Warehouse Management
  Tracks products, stock quantities, reservations, movements and transfers across multiple warehouses and operational locations.
• Production Planning and Work Orders
  Creates production work orders from sales demand and tracks planned quantities, dates, status and material requirements.
• Bill of Materials Management
  Defines product recipes and raw-material requirements so production consumption and finished goods can be tracked consistently.
• Quality Control
  Records inspections, measurements, pass/fail results and non-conformities against production orders, products and lots.
• Purchasing and Supplier Management
  Manages suppliers, purchase orders, incoming goods and supplier invoices alongside sales and inventory operations.
• Shipment and Container Management
  Tracks partial shipments, containers, packages, pallets, forwarders, delivery dates and the remaining quantities on each order.
• Letter of Credit Management
  Tracks L/C amounts, banks, shipment deadlines, presentation dates, amendments and document-submission stages.
• AI Letter of Credit Pre-Check
  Reviews letter-of-credit information and document sets to highlight potential discrepancies before bank presentation.
• Sanctions and Compliance Screening
  Screens companies and countries against compliance and sanctions data before onboarding or international shipment.
• Collection and Payment Tracking
  Shows paid, partially paid, overdue and outstanding balances so sales and export teams can follow collections alongside orders.
• E-Invoice and E-Dispatch Workflows
  Supports e-invoice, e-archive and e-dispatch processes, including UBL/XML-compatible document outputs and supported provider workflows.
• Accounting and ERP Compatibility
  Provides operational data and export workflows compatible with systems such as Logo, Mikro and Netsis without claiming an official partnership.
• Approval Workflows
  Routes discounts, quotations, purchases, production steps and other critical actions through configurable manager approvals.
• Reports and Analytics
  Provides sales, collection, shipment, production, campaign, L/C and operational reports with Excel, CSV and PDF exports.
• Partner Channel Integration
  Accepts authenticated partner or dealer requests and converts validated external orders into structured draft sales records.

Analysis of Microsoft Dynamics

Microsoft Dynamics 365 : 🤓 all you need to know

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