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Sighthem

AI-powered foreign trade platform combining B2B lead search, CRM and ERP operations for export, import and manufacturing teams.

(0 reviews)
Pricing:
  • Freemium
  • Free Trial
  • $53.0 / Monthly ("CRM", "Lead to customer: the entire sales side")
Platforms:
  • Web
  • Cloud
  • SaaS
  • PWA
Sighthem

Sighthem Reviews and Details

This page is designed to help you find out whether Sighthem is good and if it is the right choice for you.

Screenshots and images

  • Sighthem Dashboard
    Dashboard //
    2026-08-03
  • Sighthem Customer Operastions
    Customer Operastions //
    2026-08-03
  • Sighthem Lead Timeline
    Lead Timeline //
    2026-08-03

Features & Specs

  1. AI-Powered B2B Lead Search

    Finds potential buyers, suppliers and business partners by country, industry and product criteria for targeted international prospecting.

  2. CRM and Sales Pipeline

    Manages leads, customers, opportunities, follow-ups, tasks and sales stages in one shared workspace.

  3. AI Lead Scoring

    Evaluates lead quality, engagement and available company data to help sales teams prioritize the most promising opportunities.

  4. Email Finder and Verification

    Discovers professional email addresses and verifies deliverability before leads are added to campaigns or sales sequences.

  5. Business Card OCR

    Scans business cards at trade fairs or meetings and automatically converts the extracted contact information into structured CRM leads.

  6. WhatsApp CRM

    Connects WhatsApp conversations with lead and customer records so messages, media and sales context remain visible on the same timeline.

  7. WhatsApp AI Autopilot

    Uses a company-specific knowledge base to answer inbound WhatsApp questions, collect lead information and escalate uncertain conversations to the team.

  8. AI Website Chatbot

    Adds a branded AI chat widget to company websites to answer visitor questions, capture leads and route conversations into Sighthem CRM.

  9. Custom Chatbot Knowledge Base

    Lets teams create workspace-specific FAQs and business information that the website and WhatsApp AI assistants use when generating answers.

  10. Built-In Business Calling

    Allows users to call leads and customers directly from Sighthem using browser-based WebRTC or connected phone workflows.

  11. Bridge Calling

    Calls the sales representative first and automatically connects the customer after the representative answers.

  12. Call Recording

    Records business calls where enabled, plays the configured compliance announcement and stores the recording with the related CRM record.

  13. AI Call Transcription

    Converts recorded conversations into searchable text and keeps the transcript connected to the relevant lead or customer.

  14. AI Call Summaries and Action Items

    Generates concise call summaries, identifies follow-up actions and can translate conversations between Turkish and English.

  15. Unified Communication Timeline

    Brings calls, transcripts, WhatsApp messages, emails, notes, tasks and follow-ups together on each lead or customer record.

  16. Distributor and Dealer Network Management

    Organizes domestic and international distributors by country, sector and product while tracking communication, opportunities, orders and performance.

  17. Email Campaigns

    Sends segmented email campaigns using reusable templates, personalized fields, saved audiences and delivery analytics.

  18. Automated Sales Sequences

    Runs multi-step follow-up sequences with scheduled emails, delays, conditions and engagement-based branching.

  19. CRM Workflow Automation

    Automates tasks and sales actions when events such as lead creation, status changes, inactivity or order updates occur.

  20. Quotations and Proforma Invoices

    Creates multi-currency quotations and proforma invoices with products, prices, payment terms, Incoterms and revision history.

  21. Sales order management

    Converts approved quotations into sales orders and tracks order lines, quantities, delivery dates, payment status and operational progress.

  22. Multi-Currency Price Lists

    Maintains customer-specific and quantity-based price lists in currencies such as EUR, USD, TRY and GBP.

  23. International Trade Data

    Keeps Incoterms, HS codes, countries of origin, payment terms, currencies and shipping details connected to commercial records.

  24. Inventory and Multi-Warehouse Management

    Tracks products, stock quantities, reservations, movements and transfers across multiple warehouses and operational locations.

  25. Production Planning and Work Orders

    Creates production work orders from sales demand and tracks planned quantities, dates, status and material requirements.

  26. Bill of Materials Management

    Defines product recipes and raw-material requirements so production consumption and finished goods can be tracked consistently.

  27. Quality Control

    Records inspections, measurements, pass/fail results and non-conformities against production orders, products and lots.

  28. Purchasing and Supplier Management

    Manages suppliers, purchase orders, incoming goods and supplier invoices alongside sales and inventory operations.

  29. Shipment and Container Management

    Tracks partial shipments, containers, packages, pallets, forwarders, delivery dates and the remaining quantities on each order.

  30. Letter of Credit Management

    Tracks L/C amounts, banks, shipment deadlines, presentation dates, amendments and document-submission stages.

  31. AI Letter of Credit Pre-Check

    Reviews letter-of-credit information and document sets to highlight potential discrepancies before bank presentation.

  32. Sanctions and Compliance Screening

    Screens companies and countries against compliance and sanctions data before onboarding or international shipment.

  33. Collection and Payment Tracking

    Shows paid, partially paid, overdue and outstanding balances so sales and export teams can follow collections alongside orders.

  34. E-Invoice and E-Dispatch Workflows

    Supports e-invoice, e-archive and e-dispatch processes, including UBL/XML-compatible document outputs and supported provider workflows.

  35. Accounting and ERP Compatibility

    Provides operational data and export workflows compatible with systems such as Logo, Mikro and Netsis without claiming an official partnership.

  36. Approval Workflows

    Routes discounts, quotations, purchases, production steps and other critical actions through configurable manager approvals.

  37. Reports and Analytics

    Provides sales, collection, shipment, production, campaign, L/C and operational reports with Excel, CSV and PDF exports.

  38. Partner Channel Integration

    Accepts authenticated partner or dealer requests and converts validated external orders into structured draft sales records.

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Questions & Answers

As answered by people managing Sighthem.
  1. What makes Sighthem unique?

    Sighthem is built around the complete foreign trade workflow rather than adapting a generic CRM to export and import operations. It connects B2B lead search, CRM, WhatsApp and calling, quotations, orders, production, inventory, shipments, trade documents, invoicing and collections on one shared data model. It also supports trade-specific requirements such as Incoterms, HS codes, letters of credit, multi-currency operations and commercial documents.

  2. Why should a person choose Sighthem over its competitors?

    Generic CRMs usually stop when an opportunity becomes an order, while traditional ERPs are often too accounting-focused for daily sales and foreign trade work. Sighthem connects customer acquisition with the operational stages that follow the sale. Teams can find buyers, communicate through email, WhatsApp or built-in calling, create quotations and orders, coordinate production and shipments, and track invoicing and collections without moving data between disconnected tools.

  3. How would you describe the primary audience of Sighthem?

    Sighthem is designed primarily for export, import and manufacturing companies with foreign trade teams of approximately 2โ€“30 people. Its core users include exporting manufacturers, importers, distributors, international sales teams and service exporters that need to manage customer acquisition, communication, orders, operations and collections in one platform.

  4. What's the story behind Sighthem?

    Sighthem was founded by Ali Yฤฑldฤฑrฤฑm, a trade professional and software developer who repeatedly encountered the same problem inside exporter and importer companies: operations were spread across spreadsheets, WhatsApp conversations, disconnected documents and knowledge held in employeesโ€™ heads.

    Over the years, he built individual modules, formulas and automations to solve these practical problems. Sighthem brought those field-tested systems together as the foreign-trade-focused product of Aysight Teknoloji. Its goal is to make trade operations visible, measurable and transferable across the entire team.

  5. Which are the primary technologies used for building Sighthem?

    Sighthem uses Next.js and TypeScript for its web applications, NestJS for backend services, PostgreSQL with Prisma for data management, and Redis with background workers for queues and automation. The platform runs through containerized Docker services behind Nginx and integrates with AI, telephony, WhatsApp, email, payment and e-invoicing providers through APIs and webhooks.

  6. Who are some of the biggest customers of Sighthem?

    Sighthem does not publicly disclose customer names without their permission. Its main customer groups include:

    • Export-oriented manufacturers selling products to international markets
    • Importers managing overseas suppliers, purchasing, inventory and domestic distribution
    • Distributors operating dealer and customer networks across multiple countries
    • Manufacturing SMEs coordinating international sales with production and warehouse operations
    • Foreign trade teams managing leads, quotations, shipments, documents and collections
    • Service exporters selling software, consulting, engineering or other cross-border services

Videos

What is Sighthem? A Single Platform for Foreign Trade Operations ,Key Modules in 3 Minutes

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Sighthem discussion

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  1. User avatar
    ALi Yฤฑldฤฑrฤฑm
    ยท about 4 hours ago
    ยท Reply

    I built Sighthem after years of seeing export and import teams run critical operations across Excel, WhatsApp, email and disconnected accounting tools. Sighthem brings B2B lead generation, CRM, orders, production, shipments, trade documents and collections into one trade-native workflow.

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sighthem.com

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