LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
Based on our record, Microsoft Azure Active Directory seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Human users using Roles can leverage IAM Identity Center (formerly AWS SSO) which offers a pretty good experience, whether we're federating from Active Directory (a popular choice for enterprises) or managing users within Identity Center (fine for individuals or small team). We get an easy console sign-in experience and similarly frictionless command line access. - Source: dev.to / almost 2 years ago
The question is tagged Azure-Active-Directory, which is an IAM/IDP product. That provides plenty of context. Source: almost 2 years ago
Because the configuration is a highly critical feature, we need to authenticate via an API key or by means of other auth methods. For example, most API Gateway providers such as Apache APISIX enabled token-based access to Admin API and they highly advise generating your own token and regularly changing it. Or Azure API Management relies on Azure Active Directory (Azure AD), which includes optional features such as... - Source: dev.to / over 2 years ago
I will not explain too much about Azure AD. I'll recommend reading the documentation and the home page of the Azure AD. In short, Azure AD (Azure Active Directory) is a cloud-based identity and access management service. You can use the identity provided by Azure AD for connecting various applications or services, including AWS. If you want to learn more about Azure AD, please visit the documentation. - Source: dev.to / over 2 years ago
It is a directory with a lot of functionality. There's actually a number of products under the Azure AD name, including: * Azure AD, their employee/workforce solution. It's a directory, authentication and authorization system. Think Okta or AWS SSO. I imagine this is mostly what the survey was tracking. * Azure AD B2C, their CIAM solution. Think Auth0, Cognito or FusionAuth (disclosure, I'm a FusionAuth employee).... - Source: Hacker News / over 2 years ago
Okta - Enterprise-grade identity management for all your apps, users & devices
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
OneLogin - On-demand SSO, directory integration, user provisioning and more
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.