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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, MicroAcquire seems to be a lot more popular than Freshdesk. While we know about 135 links to MicroAcquire, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Well lets just say, that creating an application that can be put into the market and would generate some revenue, not talking about millions here but just something that a small amount of clients would be after. I see these many saas companies on sale on acquire.com and they have TTM revenue of 50-80K so perhaps something similar to those? Source: 6 months ago
Basically like acquire.com but instead of buying and selling the business, you get a list of products that tech people have made but they don't want to market or sell, and you get a comission for sales. Source: 6 months ago
If you feel this is too much for you to handle use https://acquire.com/. You can also pm me. I might be interested depending on the niche. Source: 6 months ago
Before My AskAI, I founded Pluto (B2C travel planning app, raised $1.5m). And also sold 3 businesses on Acquire.com (UK passport appointment alerts service, No code AI model fine-tuning, AI university application writer). Source: 8 months ago
Hey, I've been developing this project for a while. Essentially it's like acquire.com but for chrome extensions specifically. Source: 9 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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