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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than MentorKart. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A Cloud Computing course is not one of those glitzy degrees that often entice us but fail miserably in the job market. The use of cloud computing is growing on a daily basis as a result of the high demand from the rapidly expanding IT sector. As a company grows, the need for automation and upscaling grows. Now, major businesses in India and around the world require someone to step in and take charge of their cloud... Source: over 1 year ago
The 'pay after placement' approach has arisen as a suitable choice for tending to the above quality difficulty as well as guaranteeing that schools center around something other than graduating huge quantities of understudies, yet additionally on setting them in fitting positions. Source: over 1 year ago
Pay after Placement is essentially a student loan substitute that doesn't require any upfront costs. The cost of the education program for a year is covered by the student once they are enrolled by paying a certain percentage of their monthly salary. Only if the student passes the course and finds employment (with a minimum CPC) does repayment start, and it continues until a maximum payback amount is reached. Source: over 1 year ago
MentorKart® is your one-stop solution to all your career, personal and business needs. We are here to help you achieve your dreams! Source: almost 2 years ago
With the help of MentorKart you can see your goals and take the crucial step toward success. To improve both your career and personal life, seek out expert assistance. A mentoring programme that connects you with the top mentors from India and overseas who come from all walks of life to support you along the way. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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