Operate an SMS gateway service using the Melrose Labs SMPP SMS Gateway platform. The globally distributed cloud-based SMPP SMS Gateway platform provides API and portal access for your customers to send and receive SMS, and gives you the ability to manage customers, billing, supplier connections and routing.
Use the SMPP SMS Gateway as your SMS switch to start a business in mobile messaging, provide your organisation with its own messaging capability, or upgrade your existing platform with greater reliability, capacity and capability. The platform comprises the SSG Administration Portal and messaging nodes located in the UK, Germany, Singapore, Australia, Brazil and the USA. The txtConsole end-user portal can be used by your customers as an alternative to APIs for sending and receiving SMS, and has a number of applications for marketing, customer onboarding, appointment reminding, staff communication, customer support and more.
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Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Twilio - Brings voice and messaging to your web and mobile applications.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Melrose Labs SMSC Simulator - SMPP SMSC simulator to test SMS messaging applications.
Drift - A messaging app that helps you grow your business.