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Medium VS Delighted

Compare Medium VS Delighted and see what are their differences

Polymemo
A multilingual content platform supporting 200+ languages. Authors, readers, and translation investors create value together. featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Medium logo Medium

Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Medium Landing page
    Landing page //
    2023-07-08
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Medium

Website
medium.com
Pricing URL
-
$ Details
Release Date
-
Startup details
Country
United States
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Medium features and specs

  • User-Friendly Interface
    Medium offers an easy-to-use interface that makes it simple for anyone to start writing and publishing content without any technical knowledge.
  • Built-in Audience
    The platform has a large and active user base, so new content has the potential to reach a wide audience quickly.
  • Publishing Tools
    Medium provides versatile publishing tools that support text, images, and various media formats, which helps in creating rich and engaging content.
  • SEO Benefits
    Articles posted on Medium tend to rank well in search engine results, thanks to the platform's high domain authority.
  • Community and Interaction
    Medium encourages reader engagement through comments, claps, and highlights, fostering a sense of community among writers and readers.

Possible disadvantages of Medium

  • Monetization
    While Medium has a Partner Program, it may not be as lucrative as other methods of monetization available on independent blogging platforms.
  • Control and Customization
    Medium offers limited customization options compared to dedicated blog platforms like WordPress, restricting how you can brand and personalize your blog.
  • Content Ownership
    By publishing on Medium, you agree to their terms and conditions, which may include giving up some control over how your content is used and distributed.
  • Paywall Issues
    Some articles are placed behind a paywall, which might limit the reach of your content if you want it to be freely accessible to everyone.
  • Dependency on Platform
    Relying solely on Medium means that any changes to the platform's policies or algorithms can directly impact your reach and engagement.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

Analysis of Medium

Overall verdict

  • Medium can be considered a good platform for those who enjoy a wide array of content and appreciate quality writing on diverse subjects. However, the value of Medium depends on individual preferences and whether the topics and writing styles align with what the reader is looking for.

Why this product is good

  • Medium offers a diverse range of articles from both professional and amateur writers, providing readers with numerous perspectives on various topics. Its clean user interface and ease of use make it an appealing platform for both writers and readers. The platform also supports monetization for writers, allowing them to earn from their content.

Recommended for

    Medium is recommended for avid readers seeking a variety of topics ranging from personal development to technology. It's also ideal for writers looking to publish their work to a broad audience and potentially earn revenue through the platform's Partner Program.

Analysis of Delighted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Medium videos

+ Add

Medium Review - with Tom Vasel

More videos:

  • Review - Starting a blog on Medium.com? Watch this FIRST.
  • Review - The Medium Review
  • Review - The Medium - Before You Buy
  • Review - I recommend: The Medium (Review)

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Medium and Delighted)

Medium

Delighted

Blogging
100 100%
Blogging
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Blogging Platform
100 100%
Blogging Platform
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Medium and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Medium and Delighted

Medium Reviews

19 Best WordPress Alternatives in 2025
Medium focuses on thoughtful content and community engagement. It offers a user-friendly interface, a large readership base, and various features for writers and readers.
Source: www.pixpa.com
25+ Medium Alternative Platforms for Publishing Articles
Medium is an online platform that was created in 2012 by Evan Williams. It is a place for people to share their thoughts and ideas on various topics. Medium has about 100 million monthly visitors, which makes it one of the most popular platforms for publishing articles.
Source: forgefusion.io
10 Best Medium Alternatives for Reading and Publishing
From thะต simplicity of Ghost to thะต vะตrsatility of Substack, thะตrะตโ€™s a homะต for ะตvะตryonะต seeking great Medium alternatives. Thะตsะต altะตrnativะตs offะตr a world of possibilitiะตs for rะตadะตrs and authors alikะต. Whะตthะตr youโ€™rะต in sะตarch of a uniquะต platform to sharะต your thoughts or want to read frะตsh contะตnt, thะตsะต platforms havะต somะตthing spะตcial to offะตr. All in all, we...
Source: www.geeksforgeeks.org
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Substack and Medium differ primarily in their monetization methods. Medium pays creators based on reader engagement, while Substack enables writers to monetize directly through paid subscriptions to their newsletters. This business model allows Substack users to build a direct relationship with their readers via their email inboxes, whereas Medium interactions primarily...
Source: www.authorityhacker.com
How to Choose the Best Blogging Platform in 2021 (Compared)
Medium works much like a social networking site where you can create an account and start publishing your articles. After you sign up, youโ€™ll have a profile address like this: https://medium.com/@yourname. But you cannot use your own domain.
Source: www.wpbeginner.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A menโ€™s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Medium seems to be a lot more popular than Delighted. While we know about 3080 links to Medium, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Medium mentions (3080)

  • Why migrants come to Germany for work and then leave again
    I'm no expert on haplogroups either, but cursory googling seems to indicate they are far more numerous and nuanced than the late victorian, scientific-racism derived classifications used today - i.e.: black, white, asian etc. But we don't need to be specialists in population genetics to observe that human cultures interbreed. We can't reliably correlate visible biomarkers with genetic origin, especially in... - Source: Hacker News / about 11 hours ago
  • Footage Shows Cop Stalking Woman After Surveilling Her with a LPR
    I think it's intresting to read about the guy who made yolo, take a look at his website and later, his thoughts about the monster he may have created. https://medium.com/@graham.wallington/the-evolution-of-yolo-joseph-redmons-departure-and-the-ethics-of-computer-vision-66d9b75f0eca https://pjreddie.com/darknet/yolo/. - Source: Hacker News / 1 day ago
  • The Private Capture of Public Genius
    One hardly needs to soar to the exalted heights of "mysticism" or any sort of "ineffable qualities" to come into contact with the limitations of LLMs. 1) Models do not perform the functional equivalent of reasoning at all. When we reason, we don't simply babble out textual derivations of prior examples of "reasoning" to which we have been exposed, arrive at a conclusion, then occasionally state an altogether... - Source: Hacker News / 2 days ago
  • Ask HN: Who wants to be hired? (July 2026)
    Io_uring, concurrency, TCP, mmap, systems programming Rรฉsumรฉ/CV: https://drive.google.com/file/d/1dQrgGxvun68WMty-m7A-wsR7KF3gxKdU/view?usp=sharing Email: ashishrathour1102@gmail.com GitHub: https://github.com/AasheeshLikePanner Backend and infrastructure engineer focused on systems programming in Go. I build low-level infrastructure from scratch and benchmark it honestly. Recent projects: vase โ€” a pub/sub broker... - Source: Hacker News / 6 days ago
  • GLM5.2 on AMD MI355X at 2626 tok/s/node at over 2x lower cost than Blackwell
    Not a new phenomena - performance per dollar has been fairly steadily exponentialling since 1900 or so 1900 - 2010 https://www.thekurzweillibrary.com/exponential-growth-of-computing 1939 - 2023 https://medium.com/@timventura/kurzweils-law-for-the-ai-age-b00e82c84d5c. - Source: Hacker News / 4 days ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 4 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 5 years ago

What are some alternatives?

When comparing Medium and Delighted, you can also consider the following products

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Survicate - Collect feedback on your website and find out more about your visitors.

DEV.to - Where software engineers connect, build their resumes, and grow.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

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