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Mattersight Behavioral Analytics VS Tymeshift

Compare Mattersight Behavioral Analytics VS Tymeshift and see what are their differences

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Mattersight Behavioral Analytics logo Mattersight Behavioral Analytics

Mattersight provides personality-based software applications.

Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
  • Mattersight Behavioral Analytics Landing page
    Landing page //
    2023-07-03
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

Mattersight Behavioral Analytics videos

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Tymeshift videos

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Category Popularity

0-100% (relative to Mattersight Behavioral Analytics and Tymeshift)

Mattersight Behavioral Analytics

Tymeshift

Customer Support
36 36%
Customer Support
64% 64
Employee Scheduling
24 24%
Employee Scheduling
76% 76
Communication
54 54%
Communication
46% 46
Customer Service
36 36%
Customer Service
64% 64

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What are some alternatives?

When comparing Mattersight Behavioral Analytics and Tymeshift, you can also consider the following products

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

injixo - injixo is a cloud-based workforce management software for call centers.

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