Matrix.org
Element.io
Signal
Telegram
Revolt.chat
Rocket.Chat
Mattermost
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CliPlace
HelpJuice
HiOperator
Hypetrain.io
Customer Service Academy by Freshdesk
App Samurai
Coda
Insense
The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.
Matrix.org CliPlaceMatrix.org is recommended for individuals and organizations that prioritize privacy and security in their communications. It's ideal for tech-savvy users who value open-source solutions and those who seek to avoid centralized communication platforms. Additionally, it's suitable for developers looking to build custom communication solutions using a versatile protocol.
We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.
Based on our record, Matrix.org seems to be more popular. It has been mentiond 597 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Technical implementation should include privacy controls as core features, not afterthoughts. Build data export functionality, implement secure deletion processes, and provide transparency reports showing what data you've collected and shared. Open-source privacy tools like Tor and Matrix provide excellent examples of privacy-first architecture design. - Source: dev.to / 5 months ago
Matrix is an open, decentralized communication protocol for real-time messaging, voice, and video. Synapse is the reference homeserver implementation -- the software you run to participate in the Matrix network. Think of it like email: you run your own server, but you can communicate with anyone on any other Matrix server worldwide. - Source: dev.to / 5 months ago
Matrix is the decentralized Slack of the future (or present really!). - Source: dev.to / 6 months ago
/me sighs; Merry Christmas everyone. For what it's worth, we've been working on improving Matrix's metadata footprint this year: MSC4362 (https://github.com/matrix-org/matrix-spec-proposals/blob/kaylendog/msc/simplified-encrypted-state/proposals/4362-simplified-encrypted-state.md) got implemented on matrix-js-sdk for encrypting room state (currently behind a labs flag on Element Web). Meanwhile more radical... - Source: Hacker News / 8 months ago
I think most of these are built using Matrix: https://matrix.org. They have connections with most providers like iMessage, FB, Instagram, etc. - Source: Hacker News / 11 months ago
Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.
HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
Telegram - Telegram is a messaging app with a focus on speed and security. Itโs superfast, simple and free.
Hypetrain.io - Launch and execute influencer marketing campaigns