Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Masterworks. We know about 12 links to it since March 2021 and only 9 links to Masterworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A buddy and I really love the Compound podcasts. The buddy though basically falls for everything. They had a guy on from Vinovest and he threw a chunk of money in. its not been good. like way worse than the market. He also put some money into masterworks. I also don't think that has gone very well either. Obviously its a bear market but alt investments should theoretically bolster you in these times. Source: over 1 year ago
Hi guys, What experience have you made investing into either private market securities (http://forgeglobal.com) or alternative asset platforms such as?: Http://masterworks.io Http://rallyrd.com Http://investables.org Those platforms promise low correlation to the general stock market on one hand and superior returns on the other. Has anyone tried investing in art, wine, watches, and other assets? What was... Source: over 1 year ago
There is that art you can buy masterworks.io . haven't personally used it. Source: over 1 year ago
I've recently come across a site, masterworks.io, which offers you to buy sharesof art they intent to sell and split the profits among investors. Seems like a great idea on paprer, and investment funds do this with real estate for a while, so it's not even that crazy. They also take their cut from the profits, so there's little chance that they're scamming, or have an unsustainable buisniess model. Source: over 1 year ago
Welp...I called and spoke to someone. They are not willing to give me a break. I get it, but it stinks. However, I'm getting creative to put my idle cash to work: 2 - $10,000 I Bonds at 9.62%, Invested with masterworks.io (Art - impressive returns, solid reviews), and midas.investments, really great returns on many coins. I'm sticking with stable coins. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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