Software Alternatives, Accelerators & Startups

Masterworks VS Freshdesk

Compare Masterworks VS Freshdesk and see what are their differences

Masterworks logo Masterworks

Invest in the world’s most valuable paintings.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Masterworks Landing page
    Landing page //
    2023-07-09
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Masterworks videos

Investing in Fine Art | Masterworks Review

More videos:

  • Review - Invest In Art with Masterworks
  • Review - Masterworks Review: An Investment Platform For Fine Art

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Masterworks and Freshdesk)
Art
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Marketplace
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Masterworks and Freshdesk

Masterworks Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Freshdesk might be a bit more popular than Masterworks. We know about 12 links to it since March 2021 and only 9 links to Masterworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Masterworks mentions (9)

  • Has anybody invested in alt assets?
    A buddy and I really love the Compound podcasts. The buddy though basically falls for everything. They had a guy on from Vinovest and he threw a chunk of money in. its not been good. like way worse than the market. He also put some money into masterworks. I also don't think that has gone very well either. Obviously its a bear market but alt investments should theoretically bolster you in these times. Source: over 1 year ago
  • Investment into alt assets
    Hi guys, What experience have you made investing into either private market securities (http://forgeglobal.com) or alternative asset platforms such as?: Http://masterworks.io Http://rallyrd.com Http://investables.org Those platforms promise low correlation to the general stock market on one hand and superior returns on the other. Has anyone tried investing in art, wine, watches, and other assets? What was... Source: over 1 year ago
  • What are smart things to invest/buy during our recession?
    There is that art you can buy masterworks.io . haven't personally used it. Source: over 1 year ago
  • What are your experiences wtih Masterworks?
    I've recently come across a site, masterworks.io, which offers you to buy sharesof art they intent to sell and split the profits among investors. Seems like a great idea on paprer, and investment funds do this with real estate for a while, so it's not even that crazy. They also take their cut from the profits, so there's little chance that they're scamming, or have an unsustainable buisniess model. Source: over 1 year ago
  • Interest on GUSD
    Welp...I called and spoke to someone. They are not willing to give me a break. I get it, but it stinks. However, I'm getting creative to put my idle cash to work: 2 - $10,000 I Bonds at 9.62%, Invested with masterworks.io (Art - impressive returns, solid reviews), and midas.investments, really great returns on many coins. I'm sticking with stable coins. Source: almost 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Masterworks and Freshdesk, you can also consider the following products

Magnus - Shazam for art

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Artsy - A global platform for discovering and collecting art.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SINGULART - World's Leading Online Art Gallery

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.