Maru Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Maru mentions (8)

• Switching to PinePhone for a noob

  It seems it is possible to connect a docking bar to the PinePhone but I cannot find what happens next? Is it possible to show on a screen what is displayed on my phone or is it dual screen or can I choose? I love the concepts behind maruOs but I think the project is dead. Source: about 1 year ago

• Available Today: Windows Dev Kit 2023 a.k.a. Project Volterra

  >> So what exactly are “consumers” clamoring for that are not currently being delivered? Until other choices are available, people tend to accept the default or keep on doing what was done in the past. There is a segment of consumers that would like choices beyond Apple and Google mobile operating systems:... - Source: Hacker News / over 1 year ago

• How can I use my old Android phone as a basic computer?

  Depending on what the model is, you could try Maru https://maruos.com/. Source: almost 2 years ago

• Are any Android ROMs focused on Android's desktop mode?

  I just found MaruOS. It appears to be exactly what I was looking for. They are a little small apparently. They support only Nexus and Pixel phones and one Samsung's device. Hopefully they'll have a bright future. Source: over 2 years ago

• Use phone as desktop computer when linked to a monitor

  So someone in this subreddit told me about Maru OS and that really got me dreaming about using my phone as a desktop computer when connected to a monitor. The Astro Slide with its dual boot capabilities and its two USB-C ports would be ideal for that I think. Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago