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Marker.io VS DevRev

Compare Marker.io VS DevRev and see what are their differences

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Marker.io logo Marker.io

Visual feedback and bug reporting tool for websites

DevRev logo DevRev

DevRev is the world's first Dev CRM that brings developers and customers together through the product.
  • Marker.io Landing page
    Landing page //
    2023-08-02

Collect website feedback from your team, clients, and users.

Get feedback with screenshots & technical metadata directly into your favorite project management tool.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

  • DevRev Landing page
    Landing page //
    2023-08-21

A DevCRM connects the makers to the customer by delivering a system of record, social experience, and a suite of platform connections to create a single source of truth for all customer, product, and work-related data.

Marker.io

Website
marker.io
Pricing URL
Official Marker.io Pricing
$ Details
paid Free Trial $49 / Monthly (Up to 5 Users, Unlimited Integrations, Unlimited feedback)
Platforms
Browser Chrome OS Firefox Safari
Release Date
2017 June
Edit details

DevRev

Website
devrev.ai
Pricing URL
-
$ Details
freemium
Platforms
-
Release Date
2020 October
Edit details

Marker.io features and specs

  • Ease of Use
    Marker.io's user interface is intuitive, making it simple for users to capture feedback and report bugs directly from their browser.
  • Integration Capabilities
    It seamlessly integrates with popular project management tools like Jira, Trello, Asana, GitHub, and more, allowing smooth workflow continuity.
  • Visual Feedback
    Users can easily annotate screenshots to provide clear and visual feedback, which improves the quality and efficiency of reported issues.
  • Real-time Collaboration
    The tool supports real-time collaboration, enabling team members to work together instantly on reported issues.
  • Browser Extensions
    Browser extensions for Chrome, Firefox, and others provide convenience, making it easy to capture and report bugs directly from any web page.
  • Automated Capture Details
    Automatically captures technical details about the user's environment (e.g., browser version, OS), which helps in diagnosing issues faster.

Possible disadvantages of Marker.io

  • Cost
    The pricing can be high for small teams or freelancers, especially when scaling the number of users.
  • Limited Customization
    While it integrates well with many tools, customization options within Marker.io itself can sometimes be limited, which may not fit all workflows.
  • Learning Curve for Advanced Features
    While basic functionalities are easy to use, there can be a learning curve to leverage more advanced features effectively.
  • Dependency on Third-Party Tools
    Heavy reliance on integrations means that any issues or limitations in the third-party tools can affect Marker.io's functionality.
  • Internet Dependency
    As a cloud-based solution, an active internet connection is required to capture and report bugs, which can be a limitation in offline scenarios.
  • Subscription Model
    The subscription-based pricing model may not be feasible for all users, and there's no one-time purchase option.

DevRev features and specs

  • Issue and Ticket Management
  • GitHub Integration
  • Jira Integration

Marker.io videos

+ Add

Product tour

DevRev videos

+ Add

Product Demo

Category Popularity

0-100% (relative to Marker.io and DevRev)

Marker.io

DevRev

Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Customer Support
0 0%
Customer Support
100% 100
Bug Reporting
100 100%
Bug Reporting
0% 0
Developer Tools
75 75%
Developer Tools
25% 25

User comments

Share your experience with using Marker.io and DevRev. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Marker.io and DevRev

Marker.io Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
With this tool, users can convert screenshots from any website into a powerful bug report directly into your existing tools. Key features of Marker include screenshot annotation tools, shareable links and workflow integration. The tool can be integrated with tools such as Jira, Slack, Trello and Github (scrum and project management tools).
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Marker is a bug tracker tool built with a wide variety of options to collaborate different tools and get every attention of web developer totally. It can capture information pertaining to the environment from which the bug was noticed and this could be of acutest levels like zoom, pixel ratio and user agent. This reduces a lot of frustration and development time when...
Source: www.w2ssolutions.com

DevRev Reviews

We have no reviews of DevRev yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Marker.io should be more popular than DevRev. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Marker.io mentions (8)

  • UAT: A Quick Overview
    Marker.io is a feedback tool that allows users to attach product comments to a given UI component in an app. It’s overlaid on the UAT environment, and allows users to export screenshots and logs alongside their review comments. User feedback comments can be automatically converted to tickets. - Source: dev.to / over 1 year ago
  • Show HN: Pain of Requesting Screen Recordings/Screenshots from Users
    This is a really nice note and solution of the problem. What is the difference from your competitor https://marker.io/? - Source: Hacker News / over 3 years ago
  • Looking for a self-hosted marker.io alternative (FOSS) - Open Source Visual Feedback and Bug Tracking / reporting tool for websites
    I'm looking for a free and/or open source self-hosted alternative to marker.io for visual bug tracking/reporting. Source: over 3 years ago
  • Best bug tracker for small team (1 full-time dev)?
    Also keep an eye on this discussion to make issue forms available on private repos. Until this is possible, marker.io & Linear are a solution. Source: over 4 years ago
  • Distinguishing a painkiller from a vitamin
    I work for a really small startup ( https://marker.io ) that focuses on drastically improving website feedback workflows for agencies/ clients. In some cases agencies say:. Source: over 4 years ago
View more

DevRev mentions (2)

  • Show HN: Open-source, browser-local data exploration using DuckDB-WASM and PRQL
    We faced a similar situation at https://devrev.ai/ a few months back, but we decided to go fully client side rather than using server side solutions like Cube. We developed our own open-source library Meerkat (https://github.com/devrev/meerkat) which allows you to generate and execute SQL queries in the browser. - Source: Hacker News / over 2 years ago
  • What all in one platform to use for saas
    Why don’t you check out DevRev? The idea here is to consolidate customer support (GPT chatbot, tickets, SLAs etc) with software development tools (issues, sprints, epics etc). Similar to how we experienced consolidation in infrastructure with AWS and what we’re seeing across other industries, we all know the world doesn’t need more tools. They also announced it's free for startups so perhaps you’d qualify for it... Source: over 3 years ago

What are some alternatives?

When comparing Marker.io and DevRev, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Trace - Visualized Node.js monitoring

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

CX Genie - Transform customer support with no-code AI-powered solutions

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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