ManageEngine ServiceDesk Plus
Intercom
tawk.to
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TextUs
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Live Guide
Hotjar
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FullStory
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Hotjar's product experience insights make it easy to understand what users are really doing on your site.
Visualize behavior on your site with Heatmaps
Eliminate guesswork with user Recordings
Understand the reasons behind behavior with Surveys and Incoming Feedback
ManageEngine ServiceDesk Plus HotjarHotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!
I don't like the service. It is very slow and very expensive. Not recommended it to others.
Don't work the heatmap and I did not like others.
Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 4 months ago
So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 8 months ago
If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: almost 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.