ManageEngine Patch Manager Plus VS Social Hook

• Automate patch management
• Cross-platform support
• Third party applications patching
• Flexible deployment policies
• Test & approve patches
• Windows 10 feature update deployment

• OAuth Platform Connection for Facebook, Instagram, and WhatsApp Business.
  Connect your Facebook Pages, Instagram Business accounts, and WhatsApp Business numbers to SocialHook through Meta's standard OAuth flow in under five minutes — no Meta developer credentials, no BSP registration paperwork, no app review process. SocialHook is a Meta-approved platform, which means the API access is already granted. Click Add Platform, choose your channel, authorise through OAuth, and you are live. Multiple accounts of the same type are fully supported — connect three Facebook Pages, two WhatsApp numbers, and four Instagram accounts under one SocialHook subscription and every message from every account routes to your configured webhook URL with the source clearly identified in every payload.
• Real-Time Webhook Delivery in Under 50ms.
  The moment a customer sends a message on any connected platform, SocialHook receives it from Meta's API, normalises it into a clean structured JSON payload, and fires it to your webhook endpoint. Average delivery time is under 50ms. There is no batching, no polling interval, no queue delay. Your server receives the message in real time — which means your AI agent can respond, your CRM can update, and your workflow can trigger before the customer has finished reading their own message. Every payload follows a consistent JSON structure regardless of which platform sent it, so one webhook handler covers Facebook, Instagram, and WhatsApp without branching your codebase.
• HMAC-SHA256 Payload Signing on Every Delivery.
  Every webhook request SocialHook sends to your server includes an X-SocialHook-Signature header containing an HMAC-SHA256 hash of the raw payload body, signed with your unique secret key. Before your handler processes a single line of logic, verify the signature in two lines of code — if it does not match, reject the request. This prevents any third party from sending fabricated payloads to your endpoint and spoofing messages from Meta platforms. Your secret key is generated in the dashboard, stored encrypted at rest, and can be rotated at any time. Full working verification examples in Node.js, Python, and PHP are available in the documentation and require no external libraries.
• Automatic Retry with Exponential Backoff and 24-Hour Payload Buffer.
  If your server returns a non-200 HTTP status code or fails to respond within the timeout window, SocialHook automatically retries the delivery — at 5 seconds, 30 seconds, and 5 minutes. Every retry attempt is logged individually with its own HTTP status code, response time, and error body so you can see exactly what happened at each stage. Failed payloads are held in an encrypted buffer for up to 24 hours, meaning a server outage, a deployment, or a database migration will not cause a single message to be lost permanently. When your server comes back online, delivery resumes automatically. No manual intervention required.
• Full Delivery Logs with Payload Inspector and Manual Replay.
  Every delivery attempt across every connected platform is logged in real time — HTTP status code, response time in milliseconds, retry count, request headers, and the complete payload body with syntax-highlighted JSON. Filter the log by platform, by status code, by date range, or by event type to find exactly what you are looking for in under ten seconds. Open any log entry to inspect the full payload that was sent and the full response your server returned. Replay any delivery manually with one click — useful for testing handler changes without waiting for a real message, or for recovering a failed delivery after a server fix. Every replayed delivery is logged as a distinct attempt linked to the original.
• Token Health Monitoring with Automatic Refresh.
  Meta access tokens expire. When they do without warning, your webhook stops receiving messages silently — no error, no alert, just a sudden drop in activity that you might not notice for hours. SocialHook monitors the health of every connected platform token continuously. Tokens approaching expiry are refreshed automatically in the background before they lapse. If automatic refresh fails and manual re-authentication is required, the dashboard surfaces a clear alert on the affected connection card with a one-click reconnect flow. You are notified inside the dashboard before the problem affects your message delivery — not after your customers have already noticed something is wrong.
• Unified Multi-Platform Dashboard with Real-Time Delivery Metrics.
  Every connected platform, every delivery log, every webhook configuration, and every account setting lives in one dashboard with one login. The connection overview shows the health status of every Facebook Page, Instagram account, and WhatsApp number at a glance — active, token expiring, or requiring reconnection — without digging through individual settings pages. Delivery metrics show your success rate, average response time, and failure count across all platforms updated in real time. The webhook configuration panel lets you update your endpoint URL, rotate your secret key, choose which event types trigger a delivery, and send a test payload to verify your server is receiving correctly — all without writing a line of code or opening Meta's developer console.
• 99.9% Uptime SLA with Public Real-Time Status Page.
  SocialHook maintains a 99.9% uptime SLA on the webhook delivery engine. All platform incidents, scheduled maintenance windows, and service degradations are published in real time at status.socialhook.io — including Meta API connectivity issues that affect delivery even when SocialHook's own infrastructure is fully operational. The status page shows 90-day uptime history per service component, live delivery success rate, and average response time updated every 60 seconds. If Meta's WhatsApp API degrades, you see it on the status page before your customers start asking why the bot stopped responding. Bookmark it. Your customers' engineering teams will ask for it.

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